---
description: Compare LiveHelpNow vs EngageBay CRM. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveHelpNow vs EngageBay CRM Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [LiveHelpNow \<span\>vs\</span\> EngageBay CRM](https://www.capterra.ca/compare/99093/178819/livehelpnow-suite/vs/engagebay-marketing)

# Compare LiveHelpNow vs EngageBay CRM

Canonical: https://www.capterra.ca/compare/99093/178819/livehelpnow-suite/vs/engagebay-marketing

> Detailed comparison between LiveHelpNow and EngageBay CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveHelpNow | EngageBay CRM |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 72 | 907 |
| **Starting Price** | US$21.00 | US$14.99 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveHelpNow

LiveHelpNow provides omnichannel, scalable support solutions that give teams of any size the tools they need to drive an amazing customer and employee experience.

### EngageBay CRM

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## Key features

### LiveHelpNow

- API
- Activity Tracking
- Canned Responses
- Customer Database
- Engagement Tracking
- File Sharing Software
- Help Desk Management
- Lead Capture Software
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Reporting/Analytics
- Sales Pipeline Management
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Web Notifications
- Workflow Management Software

### EngageBay CRM

- API
- Activity Tracking
- Canned Responses
- Customer Database
- Engagement Tracking
- File Sharing Software
- Help Desk Management
- Lead Capture Software
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Reporting/Analytics
- Sales Pipeline Management
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Web Notifications
- Workflow Management Software

## Links

- [View LiveHelpNow Profile](https://www.capterra.ca/software/99093/livehelpnow-suite)
- [View EngageBay CRM Profile](https://www.capterra.ca/software/178819/engagebay-marketing)
- [View Original Comparison](https://www.capterra.ca/compare/99093/178819/livehelpnow-suite/vs/engagebay-marketing)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveHelpNow vs EngageBay CRM Comparison - Capterra Canada 2026","description":"Compare LiveHelpNow vs EngageBay CRM. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/99093/178819/livehelpnow-suite/vs/engagebay-marketing","about":[{"@id":"https://www.capterra.ca/software/99093/livehelpnow-suite#software"},{"@id":"https://www.capterra.ca/software/178819/engagebay-marketing#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/99093/178819/livehelpnow-suite/vs/engagebay-marketing#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ca/compare/99093/178819/livehelpnow-suite/vs/engagebay-marketing#webpage","isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"LiveHelpNow","description":"LiveHelpNow is an omnichannel software solutions provider for all of your customer support, contact center, lead generation, and help desk needs.\n\nCapabilities include live chat, SMS text-to-chat, ticket management, chatbots, knowledge base, social media messaging, live chat agents, enterprise level reporting, KPI dashboards and more. \n\nFinally, provide the data and resources your agents need to delight your customers. \n\n#1 Live Chat Software 8 years in a row by Business.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/75584243-6f4d-4170-b5d6-a67b132be766.png","url":"https://www.capterra.ca/software/99093/livehelpnow-suite","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/99093/livehelpnow-suite#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":72},"offers":{"price":"21","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"EngageBay CRM","description":"EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and customer service from one simple, affordable platform. Trusted by over 150,000 companies worldwide, EngageBay enables teams to attract, engage, and delight customers with ease. Create content faster with AI-powered email and campaign generation, prioritize leads with AI deal scoring, and boost productivity with smart insights and automated recommendations. From marketing automation and sales CRM to helpdesk and live chat, EngageBay unifies all your growth tools to help you scale efficiently and build lasting customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fe104d15-6527-483b-bd72-8ca3ca9f9f5f.png","url":"https://www.capterra.ca/software/178819/engagebay-marketing","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/178819/engagebay-marketing#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":907},"offers":{"price":"14.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"LiveHelpNow vs EngageBay CRM","position":3,"item":"https://www.capterra.ca/compare/99093/178819/livehelpnow-suite/vs/engagebay-marketing","@type":"ListItem"}],"@id":"https://www.capterra.ca/compare/99093/178819/livehelpnow-suite/vs/engagebay-marketing#breadcrumblist"}]}
</script>