---
description: Compare LiveHelpNow vs Salesforce Starter. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveHelpNow vs Salesforce Starter Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [LiveHelpNow \<span\>vs\</span\> Salesforce Starter](https://www.capterra.ca/compare/99093/132665/livehelpnow-suite/vs/salesforce-essentials)

# Compare LiveHelpNow vs Salesforce Starter

Canonical: https://www.capterra.ca/compare/99093/132665/livehelpnow-suite/vs/salesforce-essentials

> Detailed comparison between LiveHelpNow and Salesforce Starter. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveHelpNow | Salesforce Starter |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 72 | 223 |
| **Starting Price** | US$21.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveHelpNow

LiveHelpNow provides omnichannel, scalable support solutions that give teams of any size the tools they need to drive an amazing customer and employee experience.

### Salesforce Starter

Salesforce Starter supports small and medium sized business with a simple CRM for marketing, sales, and service.

## Key features

### LiveHelpNow

- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Customer Database
- Customizable Reports
- Engagement Tracking
- Lead Capture Software
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Sales Pipeline Management
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Workflow Management Software

### Salesforce Starter

- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Customer Database
- Customizable Reports
- Engagement Tracking
- Lead Capture Software
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Sales Pipeline Management
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Workflow Management Software

## Links

- [View LiveHelpNow Profile](https://www.capterra.ca/software/99093/livehelpnow-suite)
- [View Salesforce Starter Profile](https://www.capterra.ca/software/132665/salesforce-essentials)
- [View Original Comparison](https://www.capterra.ca/compare/99093/132665/livehelpnow-suite/vs/salesforce-essentials)

-----

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