17 years helping Canadian businesses
choose better software
LiveHelpNow vs NinjaChat
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
US$21.00/month
Not provided by vendor
Ratings
Best for
LiveHelpNow provides omnichannel, scalable support solutions that give teams of any size the tools they need to drive an amazing customer and employee experience.
Large Enterprises, Small and Medium Enterprises
Retail and Ecommerce
Telecommunication and IT
BFSI (Banking, Financial Services and Insurance)
Travel and Hospitality
Education
HealthCare
Other
Features
- Customizable Branding
- File Sharing Software
- Geotargeting
- Live Chat Software
- Proactive Chat
- Queue Management
- Search/Filter
- Tagging
- Third-Party Integrations
- Workflow Management Software
- Customizable Branding
- File Sharing Software
- Geotargeting
- Live Chat Software
- Proactive Chat
- Queue Management
- Search/Filter
- Tagging
- Third-Party Integrations
- Workflow Management Software
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
