---
description: Compare BeyondTrust Remote Support vs PC-Duo. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BeyondTrust Remote Support vs PC-Duo Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [BeyondTrust Remote Support \<span\>vs\</span\> PC-Duo](https://www.capterra.ca/compare/86962/1006527/bomgar/vs/pc-duo)

# Compare BeyondTrust Remote Support vs PC-Duo

Canonical: https://www.capterra.ca/compare/86962/1006527/bomgar/vs/pc-duo

> Detailed comparison between BeyondTrust Remote Support and PC-Duo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | BeyondTrust Remote Support | PC-Duo |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 2010 | 0 |
| **Starting Price** | US$1,995.00 | US$60.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### BeyondTrust Remote Support

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

### PC-Duo

\-

## Key features

### BeyondTrust Remote Support

- API
- Access Management
- Activity Tracking
- Audit Trail
- Authentication Software
- Chat/Messaging
- Collaboration Tools
- Credential Management
- File Sharing Software
- File Transfer
- Least Privilege
- Multi-Channel Communication
- Real-Time Chat
- Remote Access/Control
- Reporting/Analytics
- Screen Sharing Software
- Session Recording
- Session Transfer
- Surveys & Feedback
- Two-Factor Authentication

### PC-Duo

- Authentication Software
- File Transfer
- Remote Access/Control
- Session Recording

## Links

- [View BeyondTrust Remote Support Profile](https://www.capterra.ca/software/86962/bomgar)
- [View PC-Duo Profile](https://www.capterra.ca/software/1006527/pc-duo)
- [View Original Comparison](https://www.capterra.ca/compare/86962/1006527/bomgar/vs/pc-duo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"BeyondTrust Remote Support vs PC-Duo Comparison - Capterra Canada 2026","description":"Compare BeyondTrust Remote Support vs PC-Duo. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/86962/1006527/bomgar/vs/pc-duo","about":[{"@id":"https://www.capterra.ca/software/86962/bomgar#software"},{"@id":"https://www.capterra.ca/software/1006527/pc-duo#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/86962/1006527/bomgar/vs/pc-duo#breadcrumblist"},"@id":"https://www.capterra.ca/compare/86962/1006527/bomgar/vs/pc-duo#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.capterra.ca/#website"}},{"name":"BeyondTrust Remote Support","description":"BeyondTrust Remote Support (formerly Bomgar Remote Support) enables secure, instant remote support to customers using Windows, Mac, Android, iOS, or other devices, whether or not they are on the corporate network. Users can fix end systems or troubleshoot issues using screen sharing, remote control, unattended access, file sharing, annotations, and mobile device camera sharing. Real-time chat, canned scripts, collaboration and escalation tools improve technician efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/22b1d579-a833-495e-b479-664334b4bb91.png","url":"https://www.capterra.ca/software/86962/bomgar","@id":"https://www.capterra.ca/software/86962/bomgar#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2010,"ratingValue":4.6},"offers":{"price":"1995","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"PC-Duo","description":"PC-Duo is a secure, fast and reliable Remote Support software solution for Enterprises. The PC-Duo architecture is uniquely suited to organizations requiring remote control of computers in security-sensitive and mission critical environments. PC-Duo is ideal for secure remote support of conventional PCs, thin client devices and virtualized desktops (VDI) environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/de7f04ce-d3c8-465a-93da-004ab114f7f7.png","url":"https://www.capterra.ca/software/1006527/pc-duo","@id":"https://www.capterra.ca/software/1006527/pc-duo#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"offers":{"price":"60","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux"},{"@id":"https://www.capterra.ca/compare/86962/1006527/bomgar/vs/pc-duo#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"BeyondTrust Remote Support vs PC-Duo","position":3,"item":"https://www.capterra.ca/compare/86962/1006527/bomgar/vs/pc-duo","@type":"ListItem"}]}]}
</script>
