---
description: Compare LiveVox vs Five9. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveVox vs Five9 Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [LiveVox \<span\>vs\</span\> Five9](https://www.capterra.ca/compare/81432/132405/livevox/vs/five9)

# Compare LiveVox vs Five9

Canonical: https://www.capterra.ca/compare/81432/132405/livevox/vs/five9

> Detailed comparison between LiveVox and Five9. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveVox | Five9 |
| **Overall rating** | 4.7/5 | 4.2/5 |
| **Total Reviews** | 32 | 481 |
| **Starting Price** | US$5,000.00 | US$159.00 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation |

## Best for

### LiveVox

LiveVox provides digital contact center software \&amp; services for companies with 20+ agents looking to connect with customers in North America through their solution portfolio.

### Five9

Healthcare, financial services, retail, higher education, government, sales and telemarketing, customer services, outsourcing, collections, enterprise, mid-market, and supervisors.

## Key features

### LiveVox

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Disposition
- Call Logging
- Call Recording Software
- Call Scripting
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- FCC Compliance
- Inbound Call Center
- List Management
- Multi-Channel Communication
- Preview Dialer
- Progressive Dialer
- Search/Filter
- Survey/Poll Management
- Workflow Management Software

### Five9

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Disposition
- Call Logging
- Call Recording Software
- Call Scripting
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- FCC Compliance
- Inbound Call Center
- List Management
- Multi-Channel Communication
- Preview Dialer
- Progressive Dialer
- Search/Filter
- Survey/Poll Management
- Workflow Management Software

## Links

- [View LiveVox Profile](https://www.capterra.ca/software/81432/livevox)
- [View Five9 Profile](https://www.capterra.ca/software/132405/five9)
- [View Original Comparison](https://www.capterra.ca/compare/81432/132405/livevox/vs/five9)

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