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SurveyLab vs CustomerHero

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US$49.00/month

Not provided by vendor

Overall

4.9 (62)

Ease of Use
4.8 (62)
Features & Functionality
4.7 (62)
Customer Service
4.8 (62)
Value for Money
4.8 (62)

Overall

4.9 (174)

Ease of Use
4.8 (174)
Features & Functionality
4.6 (174)
Customer Service
4.9 (174)
Value for Money
4.7 (174)

SurveyLab is a scalable survey tool designed both for small and medium enterprises, as well as big international organizations. For most demanding clients we offer custom system development.

CustomerHero serves organizations of all sizes and industries, including retail, restaurants, insurance, and banking. Our scalable solutions are ideal for companies seeking to implement effective VoC.

10/10

API
Customizable Reports
Mobile Survey
Multiple Question Types
Real-Time Data
Reminders
Segmentation
Survey/Poll Management
Surveys & Feedback
Website Integration

10/10

API
Customizable Reports
Mobile Survey
Multiple Question Types
Real-Time Data
Reminders
Segmentation
Survey/Poll Management
Surveys & Feedback
Website Integration

Cloud-based
On-premise

Cloud-based
On-premise

In Person
Live Online
Webinars
Documentation
Videos

In Person
Live Online
Webinars
Documentation
Videos

Email/Help Desk
FAQs/Forum
Knowledge Base Software
Phone Support
24/7 (Live rep)
Chat

Email/Help Desk
FAQs/Forum
Knowledge Base Software
Phone Support
24/7 (Live rep)
Chat