17 years helping Canadian businesses
choose better software
SurveyLab vs XM for Customer Experience
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Starting Price
US$49.00/month
US$1,500.00/year
Ratings
Best for
SurveyLab is a scalable survey tool designed both for small and medium enterprises, as well as big international organizations. For most demanding clients we offer custom system development.
Businesses of all sizes and industries looking to deliver unrivaled customer experiences at scale.
Businesses of all sizes and industries looking to deliver unrivaled customer experience
Features
- CES Survey Structure
- CSAT Survey Structure
- Conditional Logic
- Customizable Branding
- Data Visualization Software
- Email Marketing Software
- Event Triggered Actions
- Question Branching
- Real-Time Data
- Third-Party Integrations
- CES Survey Structure
- CSAT Survey Structure
- Conditional Logic
- Customizable Branding
- Data Visualization Software
- Email Marketing Software
- Event Triggered Actions
- Question Branching
- Real-Time Data
- Third-Party Integrations
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
