---
description: Compare Kayako vs HappyFox Help Desk. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kayako vs HappyFox Help Desk Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/30675/issue-tracking/software) > [Kayako \<span\>vs\</span\> HappyFox Help Desk](https://www.capterra.ca/compare/80775/83211/kayako/vs/happyfox)

# Compare Kayako vs HappyFox Help Desk

Canonical: https://www.capterra.ca/compare/80775/83211/kayako/vs/happyfox

> Detailed comparison between Kayako and HappyFox Help Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Kayako | HappyFox Help Desk |
| **Overall rating** | 4.0/5 | 4.6/5 |
| **Total Reviews** | 174 | 92 |
| **Starting Price** | - | US$24.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Kayako

Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.

### HappyFox Help Desk

Most commonly used by IT, Customer Service, Operations, Facilities, HR, Marketing and Finance teams. HappyFox is very versatile making it a great fit for companies of any size.

## Key features

### Kayako

- Asset Tracking Software
- Capacity Management
- Change Management Software
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contract/License Management
- Customer Database
- Email Templates
- Help Desk Management
- Issue Management
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Data
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Website Integration
- Workflow Management Software

### HappyFox Help Desk

- Asset Tracking Software
- Capacity Management
- Change Management Software
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contract/License Management
- Customer Database
- Email Templates
- Help Desk Management
- Issue Management
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Data
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Website Integration
- Workflow Management Software

## Links

- [View Kayako Profile](https://www.capterra.ca/software/80775/kayako)
- [View HappyFox Help Desk Profile](https://www.capterra.ca/software/83211/happyfox)
- [View Original Comparison](https://www.capterra.ca/compare/80775/83211/kayako/vs/happyfox)

-----

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