---
description: Compare Smartsheet vs Zendesk Explore. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smartsheet vs Zendesk Explore Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Project Portfolio Management Software](/directory/30862/project-portfolio-management/software) > [Smartsheet \<span\>vs\</span\> Zendesk Explore](https://www.capterra.ca/compare/79104/132248/smartsheet/vs/bime)

# Compare Smartsheet vs Zendesk Explore

Canonical: https://www.capterra.ca/compare/79104/132248/smartsheet/vs/bime

> Detailed comparison between Smartsheet and Zendesk Explore. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smartsheet | Zendesk Explore |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 3512 | 23 |
| **Starting Price** | US$12.00 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### Smartsheet

Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations.

### Zendesk Explore

\-

## Key features

### Smartsheet

- API
- Activity Tracking
- Ad hoc Reporting
- Customizable Dashboard
- Customizable Reports
- Dashboard Creation
- Data Connectors
- Financial Reporting Software
- Functions/Calculations
- KPI Monitoring
- Marketing Reports
- Monitoring
- Private Dashboards
- Public Dashboards
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Page View
- Strategic Planning Software

### Zendesk Explore

- API
- Activity Tracking
- Ad hoc Reporting
- Customizable Dashboard
- Customizable Reports
- Dashboard Creation
- Data Connectors
- Financial Reporting Software
- Functions/Calculations
- KPI Monitoring
- Marketing Reports
- Monitoring
- Private Dashboards
- Public Dashboards
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Page View
- Strategic Planning Software

## Links

- [View Smartsheet Profile](https://www.capterra.ca/software/79104/smartsheet)
- [View Zendesk Explore Profile](https://www.capterra.ca/software/132248/bime)
- [View Original Comparison](https://www.capterra.ca/compare/79104/132248/smartsheet/vs/bime)

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