---
description: Compare SAS Customer Intelligence 360 vs Hotjar. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SAS Customer Intelligence 360 vs Hotjar Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Campaign Management Software](/directory/30012/campaign-management/software) > [SAS Customer Intelligence 360 \<span\>vs\</span\> Hotjar](https://www.capterra.ca/compare/78209/163516/sas-customer-intelligence-360/vs/hotjar)

# Compare SAS Customer Intelligence 360 vs Hotjar

Canonical: https://www.capterra.ca/compare/78209/163516/sas-customer-intelligence-360/vs/hotjar

> Detailed comparison between SAS Customer Intelligence 360 and Hotjar. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SAS Customer Intelligence 360 | Hotjar |
| **Overall rating** | 4.9/5 | 4.6/5 |
| **Total Reviews** | 8 | 542 |
| **Starting Price** | US$8,000.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### SAS Customer Intelligence 360

SAS Customer Intelligence 360 anticipates the needs of companies across all geographies, primarily serving chief marketing officers, digital transformation officers, and customers experience leaders.

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

## Key features

### SAS Customer Intelligence 360

- API
- Activity Tracking
- Behavior Analytics
- Conversion Rate Optimization
- Customer Activity Tracking
- Customizable Reports
- Data Analysis Tools
- Dynamic Content
- Engagement Tracking
- KPI Monitoring
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Surveys & Feedback
- Video Support
- Visitor Tracking
- Visualization

### Hotjar

- API
- Activity Tracking
- Behavior Analytics
- Conversion Rate Optimization
- Customer Activity Tracking
- Customizable Reports
- Data Analysis Tools
- Dynamic Content
- Engagement Tracking
- KPI Monitoring
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Surveys & Feedback
- Video Support
- Visitor Tracking
- Visualization

## Links

- [View SAS Customer Intelligence 360 Profile](https://www.capterra.ca/software/78209/sas-customer-intelligence-360)
- [View Hotjar Profile](https://www.capterra.ca/software/163516/hotjar)
- [View Original Comparison](https://www.capterra.ca/compare/78209/163516/sas-customer-intelligence-360/vs/hotjar)

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