---
description: Compare SAS Customer Intelligence 360 vs Dynamics 365 Customer Insights. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SAS Customer Intelligence 360 vs Dynamics 365 Customer Insights Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Data Platform Tools](/directory/31334/customer-data-platform/software) > [SAS Customer Intelligence 360 \<span\>vs\</span\> Dynamics 365 Customer Insights](https://www.capterra.ca/compare/78209/1026819/sas-customer-intelligence-360/vs/dynamics-365-customer-insights)

# Compare SAS Customer Intelligence 360 vs Dynamics 365 Customer Insights

Canonical: https://www.capterra.ca/compare/78209/1026819/sas-customer-intelligence-360/vs/dynamics-365-customer-insights

> Detailed comparison between SAS Customer Intelligence 360 and Dynamics 365 Customer Insights. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SAS Customer Intelligence 360 | Dynamics 365 Customer Insights |
| **Overall rating** | 4.9/5 | 4.5/5 |
| **Total Reviews** | 8 | 2 |
| **Starting Price** | US$8,000.00 | US$1,500.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | - |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### SAS Customer Intelligence 360

SAS Customer Intelligence 360 anticipates the needs of companies across all geographies, primarily serving chief marketing officers, digital transformation officers, and customers experience leaders.

### Dynamics 365 Customer Insights

Business leaders, marketing teams, sales teams, and service teams.

## Key features

### SAS Customer Intelligence 360

- Activity Dashboard
- Activity Tracking
- Audience Targeting
- Behavior Tracking
- Content Management System (CMS) Software
- Customer Activity Tracking
- Customer Database
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Data Integration
- GDPR Compliance Software
- Multiple Data Sources
- Predictive Analytics Software
- Predictive Modeling
- Real-Time Analytics
- Recommendations
- Reporting & Statistics
- Surveys & Feedback
- Third-Party Integrations

### Dynamics 365 Customer Insights

- Activity Dashboard
- Activity Tracking
- Audience Targeting
- Behavior Tracking
- Customer Activity Tracking
- Customer Database
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Data Integration
- GDPR Compliance Software
- Multiple Data Sources
- Predictive Analytics Software
- Predictive Modeling
- Real-Time Analytics
- Recommendations
- Reporting & Statistics
- Surveys & Feedback
- Third-Party Integrations

## Links

- [View SAS Customer Intelligence 360 Profile](https://www.capterra.ca/software/78209/sas-customer-intelligence-360)
- [View Dynamics 365 Customer Insights Profile](https://www.capterra.ca/software/1026819/dynamics-365-customer-insights)
- [View Original Comparison](https://www.capterra.ca/compare/78209/1026819/sas-customer-intelligence-360/vs/dynamics-365-customer-insights)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SAS Customer Intelligence 360 vs Dynamics 365 Customer Insights Comparison - Capterra Canada 2026","description":"Compare SAS Customer Intelligence 360 vs Dynamics 365 Customer Insights. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/78209/1026819/sas-customer-intelligence-360/vs/dynamics-365-customer-insights","about":[{"@id":"https://www.capterra.ca/software/78209/sas-customer-intelligence-360#software"},{"@id":"https://www.capterra.ca/software/1026819/dynamics-365-customer-insights#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/78209/1026819/sas-customer-intelligence-360/vs/dynamics-365-customer-insights#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ca/compare/78209/1026819/sas-customer-intelligence-360/vs/dynamics-365-customer-insights#webpage","publisher":{"@id":"https://www.capterra.ca/#organization"},"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA"},{"name":"SAS Customer Intelligence 360","description":"SAS Customer Intelligence 360 (CI 360) is an enterprise marketing solution focusing on intelligent, purpose driven marketing. Using dynamic data collection, CI 360 enables marketers to gain a holistic view of all components of the customer journey. With SAS CI 360, marketers can use owned data to identify key customer insights and convert this knowledge into more relevant, targeted, and individualized communications on all marketing channels- both digital and direct.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6125c50c-4027-4c81-b36e-4e17bbd43c5b.png","url":"https://www.capterra.ca/software/78209/sas-customer-intelligence-360","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/78209/sas-customer-intelligence-360#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":8},"offers":{"price":"8000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Dynamics 365 Customer Insights","description":"Customer Insights is a customer data platform and customer journey orchestration software from Microsoft Dynamics 365 that helps businesses unify customer data, gain AI-powered insights, and deliver personalized cross-channel experiences in real time. The software combines customer data from marketing, sales, and service to build unified customer profiles, enables AI-powered predictions and recommendations, and orchestrates omnichannel customer journeys tailored to individuals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/39c7ae35-8b78-4104-be0c-8c63de9cec73.png","url":"https://www.capterra.ca/software/1026819/dynamics-365-customer-insights","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1026819/dynamics-365-customer-insights#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2},"offers":{"price":"1500","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","@id":"https://www.capterra.ca/compare/78209/1026819/sas-customer-intelligence-360/vs/dynamics-365-customer-insights#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Data Platform Tools","position":2,"item":"/directory/31334/customer-data-platform/software","@type":"ListItem"},{"name":"SAS Customer Intelligence 360 vs Dynamics 365 Customer Insights","position":3,"item":"https://www.capterra.ca/compare/78209/1026819/sas-customer-intelligence-360/vs/dynamics-365-customer-insights","@type":"ListItem"}]}]}
</script>