---
description: Compare Track-It! vs Supremo Remote Desktop. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Track-It! vs Supremo Remote Desktop Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [Track-It\! \<span\>vs\</span\> Supremo Remote Desktop](https://www.capterra.ca/compare/67028/177094/track-it/vs/supremo-remote-desktop)

# Compare Track-It\! vs Supremo Remote Desktop

Canonical: https://www.capterra.ca/compare/67028/177094/track-it/vs/supremo-remote-desktop

> Detailed comparison between Track-It\! and Supremo Remote Desktop. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Track-It\! | Supremo Remote Desktop |
| **Overall rating** | 4.0/5 | 4.7/5 |
| **Total Reviews** | 77 | 447 |
| **Starting Price** | US$995.00 | US$199.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Track-It\!

Help Desk and IT Asset Management solution for all businesses with features such as ticket creation, automated emailing, prioritization, notifications/escalations, reporting and more.

### Supremo Remote Desktop

Remote assistance, IT professionals, System administrators, Tech Support, Tech Assistance Service, Customer service, IT support, Help Desk, Demo, Remote work, Remote desktop, Remote access, MSP

## Key features

### Track-It\!

- Analytics
- Change Management Software
- Customizable Branding
- Knowledge Base Management
- Knowledge Management Software
- Mobile Access
- Remote Access/Control
- Reporting/Analytics
- Ticket Management

### Supremo Remote Desktop

- Chat/Messaging
- Customizable Branding
- File Sharing Software
- For MSPs
- Issue Management
- Knowledge Base Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Remote Access/Control
- Reporting/Analytics
- SSL Security
- Screen Sharing Software
- Secure Login
- Ticket Management

## Links

- [View Track-It\! Profile](https://www.capterra.ca/software/67028/track-it)
- [View Supremo Remote Desktop Profile](https://www.capterra.ca/software/177094/supremo-remote-desktop)
- [View Original Comparison](https://www.capterra.ca/compare/67028/177094/track-it/vs/supremo-remote-desktop)

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