---
description: Compare PhonEX ONE vs Callbox. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PhonEX ONE vs Callbox Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [PhonEX ONE \<span\>vs\</span\> Callbox](https://www.capterra.ca/compare/63550/1046395/phonex-one/vs/callbox)

# Compare PhonEX ONE vs Callbox

Canonical: https://www.capterra.ca/compare/63550/1046395/phonex-one/vs/callbox

> Detailed comparison between PhonEX ONE and Callbox. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | PhonEX ONE | Callbox |
| **Overall rating** | 4.5/5 | 4.9/5 |
| **Total Reviews** | 4 | 7 |
| **Starting Price** | US$1,600.00 | R$34.00 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep) | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### PhonEX ONE

Web-based contact center platform that allows businesses of all sizes to manage telephony communications with resource allocation, reporting, expense monitoring, self-service portals and more.

### Callbox

Callbox is perfect for companies of any size from any market that want to reduce costs and increase the productivity of their employees.

## Key features

### PhonEX ONE

- By-Extension Reporting
- Call Duration
- Call Monitoring
- Call Volume
- Caller ID
- Fraud Detection
- Inbound Reporting
- Outbound Reporting
- Unattended Call Management
- Usage Tracking/Analytics

### Callbox

- Auto-Dialer
- Blended Call Center
- By-Extension Reporting
- Call Duration
- Call Monitoring
- Call Volume
- Caller ID
- Computer Telephony Integration
- Cost Analysis
- Customizable Reports
- Fraud Detection
- Inbound Reporting
- Outbound Reporting
- Productivity Analysis
- Recording
- Scheduling Software
- Transfers/Routing
- Unattended Call Management
- Usage Tracking/Analytics
- Virtual Extensions

## Links

- [View PhonEX ONE Profile](https://www.capterra.ca/software/63550/phonex-one)
- [View Callbox Profile](https://www.capterra.ca/software/1046395/callbox)
- [View Original Comparison](https://www.capterra.ca/compare/63550/1046395/phonex-one/vs/callbox)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"PhonEX ONE vs Callbox Comparison - Capterra Canada 2026","description":"Compare PhonEX ONE vs Callbox. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/63550/1046395/phonex-one/vs/callbox","about":[{"@id":"https://www.capterra.ca/software/63550/phonex-one#software"},{"@id":"https://www.capterra.ca/software/1046395/callbox#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/63550/1046395/phonex-one/vs/callbox#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ca/compare/63550/1046395/phonex-one/vs/callbox#webpage","isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"PhonEX ONE","description":"PhonEX ONE is a comprehensive web-based solution for call accounting, management and control of your telecom expenses and productivity. Independent of PBX platform, PhonEX ONE is scalable offering unlimited growth and capacity to multi-site, multi-lingual and multi-currency environments.  PhonEX ONE cuts operational costs by giving enterprises the perfect tool to monitor network activity and band width; report usage trends and statistics and optimize and efficiently allocate network resources.","url":"https://www.capterra.ca/software/63550/phonex-one","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/63550/phonex-one#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":4},"offers":{"price":"1600","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Callbox","description":"Cloud PBX for Full Collaboration and Contact Center integrated with Microsoft Teams and Google Workspace\n\nThe most complete and cost-effective on the market, with hundreds of resources including:\n\nFull Collaboration (Calling, Chat and Meeting)\nOmnichannel\nMobile Apps\nCall Recording\nCall Transcription\nSelf-service and IVR\nContact Center (active and receptive)\nReports and Monitoring","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2ba6a5a7-926e-4eb2-b044-9340f79baf79.png","url":"https://www.capterra.ca/software/1046395/callbox","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1046395/callbox#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":7},"offers":{"price":"34","@type":"Offer","priceCurrency":"BRL"},"operatingSystem":"Cloud, Apple, Windows, Linux, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Accounting Software","position":2,"item":"/directory/30083/call-accounting/software","@type":"ListItem"},{"name":"PhonEX ONE vs Callbox","position":3,"item":"https://www.capterra.ca/compare/63550/1046395/phonex-one/vs/callbox","@type":"ListItem"}],"@id":"https://www.capterra.ca/compare/63550/1046395/phonex-one/vs/callbox#breadcrumblist"}]}
</script>