---
description: Compare LiveChat vs Chatify. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Chatify Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat \<span\>vs\</span\> Chatify](https://www.capterra.ca/compare/62194/190276/livechat/vs/chatify)

# Compare LiveChat vs Chatify

Canonical: https://www.capterra.ca/compare/62194/190276/livechat/vs/chatify

> Detailed comparison between LiveChat and Chatify. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | Chatify |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 1715 | 3 |
| **Starting Price** | US$25.00 | €49.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Chatify

Chatify is ideal for distributed 'In-house' customer care teams who offer support via email. Think Universities, omni-channel retailers, start-ups, colleges, restaurants, etc.

## Key features

### LiveChat

- Autoresponders
- Canned Responses
- Collaboration Tools
- Content Management System (CMS) Software
- Customer Engagement Software
- Customizable Branding
- Customizable Reports
- Deal Management
- File Sharing Software
- Geotargeting
- Lead Generation Software
- Mobile Access
- Offline Form
- Onboarding Software
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### Chatify

- Autoresponders
- Canned Responses
- Collaboration Tools
- Customizable Branding
- File Sharing Software
- Geotargeting
- Mobile Access
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View LiveChat Profile](https://www.capterra.ca/software/62194/livechat)
- [View Chatify Profile](https://www.capterra.ca/software/190276/chatify)
- [View Original Comparison](https://www.capterra.ca/compare/62194/190276/livechat/vs/chatify)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveChat vs Chatify Comparison - Capterra Canada 2026","description":"Compare LiveChat vs Chatify. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/62194/190276/livechat/vs/chatify","about":[{"@id":"https://www.capterra.ca/software/62194/livechat#software"},{"@id":"https://www.capterra.ca/software/190276/chatify#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/62194/190276/livechat/vs/chatify#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ca/compare/62194/190276/livechat/vs/chatify#webpage","isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"LiveChat","description":"LiveChat is AI-based customer service solution that enables real-time support and sales across various channels. AI chatbots automate common inquiries, freeing teams to focus on service delivery, while the Copilot feature provides real-time insights to improve agent responses. The solution offers tools such as pre-set messages and product recommendations.\n\nIntegrations with platforms, such as Shopify and BigCommerce are available. LiveChat enables teams to centralize communication, providing instant access to customer data, with reporting features to track performance. With third-party integrations, including WordPress and HubSpot, the software streamlines tasks and automates workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.capterra.ca/software/62194/livechat","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/62194/livechat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1715},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Chatify","description":"Chatify is a live chat software for websites. Chatify allows businesses to add live chat and team collaboration features to their websites to provide customer support, increase sales, and improve customer relationships. The software offers features like unlimited agents, team messaging, automated answers with AI, agent assist, and internal team collaboration tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c5a49ea1-7407-4f06-a902-024cd957a02a.jpeg","url":"https://www.capterra.ca/software/190276/chatify","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/190276/chatify#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":3},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"LiveChat vs Chatify","position":3,"item":"https://www.capterra.ca/compare/62194/190276/livechat/vs/chatify","@type":"ListItem"}],"@id":"https://www.capterra.ca/compare/62194/190276/livechat/vs/chatify#breadcrumblist"}]}
</script>
