---
description: Compare LiveChat vs Gist. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Gist Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat \<span\>vs\</span\> Gist](https://www.capterra.ca/compare/62194/188710/livechat/vs/gist)

# Compare LiveChat vs Gist

Canonical: https://www.capterra.ca/compare/62194/188710/livechat/vs/gist

> Detailed comparison between LiveChat and Gist. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Gist |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 1727 | 149 |
| **Starting Price** | US$25.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep) |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Gist

SaaS, marketing agencies, business services, home services, bloggers and publishers, e-commerce

## Key features

### LiveChat

- API
- Alerts/Escalation
- Automated Routing
- Chatbot Software
- Content Management System (CMS) Software
- Customer Engagement Software
- Customizable Branding
- Deal Management
- Knowledge Base Management
- Live Chat Software
- Macros/Templated Responses
- Mobile App
- Multi-Channel Communication
- Natural Language Processing
- Onboarding Software
- Real-Time Chat
- Reporting/Analytics
- Social Media Integration
- Ticket Management
- Widgets

### Gist

- API
- Alerts/Escalation
- Automated Routing
- Chatbot Software
- Customizable Branding
- Knowledge Base Management
- Live Chat Software
- Macros/Templated Responses
- Mobile App
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Social Media Integration
- Ticket Management
- Widgets

## Links

- [View LiveChat Profile](https://www.capterra.ca/software/62194/livechat)
- [View Gist Profile](https://www.capterra.ca/software/188710/gist)
- [View Original Comparison](https://www.capterra.ca/compare/62194/188710/livechat/vs/gist)

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