---
description: Compare LiveChat vs CloudCC. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: LiveChat vs CloudCC Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat \<span\>vs\</span\> CloudCC](https://www.capterra.ca/compare/62194/177776/livechat/vs/cloudcc-crm)

# Compare LiveChat vs CloudCC

Canonical: https://www.capterra.ca/compare/62194/177776/livechat/vs/cloudcc-crm

> Detailed comparison between LiveChat and CloudCC. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | CloudCC |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 1715 | 3 |
| **Starting Price** | US$25.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep) |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### CloudCC

The target market of CloudCC is diversified including manufacture, finance, services, education and nonprofits. The flexible system can be customized based on customer's requirements.

## Key features

### LiveChat

- API
- Collaboration Tools
- Customizable Reports
- Deal Management
- Email Marketing Software
- Lead Capture Software
- Lead Generation Software
- Lead Qualification
- Marketing Automation Software
- Opportunity Management
- Performance Metrics
- Referral Tracking
- Reminders
- Reporting/Analytics
- Segmentation
- Social Media Integration
- Task Management Software
- Territory Management
- Web-based Deployment
- Workflow Management Software

### CloudCC

- API
- Collaboration Tools
- Customizable Reports
- Deal Management
- Email Marketing Software
- Lead Capture Software
- Lead Generation Software
- Lead Qualification
- Marketing Automation Software
- Opportunity Management
- Performance Metrics
- Referral Tracking
- Reminders
- Reporting/Analytics
- Segmentation
- Social Media Integration
- Task Management Software
- Territory Management
- Web-based Deployment
- Workflow Management Software

## Links

- [View LiveChat Profile](https://www.capterra.ca/software/62194/livechat)
- [View CloudCC Profile](https://www.capterra.ca/software/177776/cloudcc-crm)
- [View Original Comparison](https://www.capterra.ca/compare/62194/177776/livechat/vs/cloudcc-crm)

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