LiveChat vs Zendesk Suite

LiveChat

by LiveChat Software

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US$24.00/month
US$49.00/month
LiveChat is used by companies all over the world and from every industry. Startups, small and medium businesses and enterprises all rely on LiveChat in their everyday customer service duties.
Over 160,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
10/10
  • Automated Routing
  • Customizable Branding
  • Email Templates
  • Event Triggered Actions
  • Geotargeting
  • Knowledge Base Management
  • Offline Form
  • Support Ticket Tracking
  • Ticket Management
  • Website Visitor Tracking
10/10
  • Automated Routing
  • Customizable Branding
  • Email Templates
  • Event Triggered Actions
  • Geotargeting
  • Knowledge Base Management
  • Offline Form
  • Support Ticket Tracking
  • Ticket Management
  • Website Visitor Tracking
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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