---
description: Compare LiveChat vs Magentrix. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: LiveChat vs Magentrix Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [LiveChat \<span\>vs\</span\> Magentrix](https://www.capterra.ca/compare/62194/142908/livechat/vs/magentrix)

# Compare LiveChat vs Magentrix

Canonical: https://www.capterra.ca/compare/62194/142908/livechat/vs/magentrix

> Detailed comparison between LiveChat and Magentrix. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Magentrix |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 1715 | 24 |
| **Starting Price** | US$25.00 | US$1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Magentrix

Companies who need a portal to supplement their channel partner program or provide self-service portals to customers - integrated with Salesforce, SAP, MS Dynamics or HubSpot.

## Key features

### LiveChat

- API
- Access Controls/Permissions
- Activity Tracking
- CRM Software
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Content Management System (CMS) Software
- Customizable Forms
- Data Security
- File Sharing Software
- Lead Management Software
- Onboarding Software
- Opportunity Management
- Real-Time Analytics
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On Software
- Support Ticket Management

### Magentrix

- API
- Access Controls/Permissions
- Activity Tracking
- CRM Software
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Content Management System (CMS) Software
- Customizable Forms
- Data Security
- File Sharing Software
- Lead Management Software
- Onboarding Software
- Opportunity Management
- Real-Time Analytics
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On Software
- Support Ticket Management

## Links

- [View LiveChat Profile](https://www.capterra.ca/software/62194/livechat)
- [View Magentrix Profile](https://www.capterra.ca/software/142908/magentrix)
- [View Original Comparison](https://www.capterra.ca/compare/62194/142908/livechat/vs/magentrix)

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