---
description: Compare LiveChat vs LivePerson. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs LivePerson Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [LiveChat \<span\>vs\</span\> LivePerson](https://www.capterra.ca/compare/62194/133021/livechat/vs/conversational-cloud)

# Compare LiveChat vs LivePerson

Canonical: https://www.capterra.ca/compare/62194/133021/livechat/vs/conversational-cloud

> Detailed comparison between LiveChat and LivePerson. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | LivePerson |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 1727 | 41 |
| **Starting Price** | US$25.00 | US$1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### LivePerson

Mid-size and large enterprises in retail, telecommunications, financial services, travel and hospitality, healthcare, insurance, automotive, and technology industries. Also serves small businesses.

## Key features

### LiveChat

- API
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customizable Reports
- File Sharing Software
- Knowledge Management Software
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Reporting/Analytics
- Screen Sharing Software
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics

### LivePerson

- API
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customizable Reports
- File Sharing Software
- Knowledge Management Software
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Reporting/Analytics
- Screen Sharing Software
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics

## Links

- [View LiveChat Profile](https://www.capterra.ca/software/62194/livechat)
- [View LivePerson Profile](https://www.capterra.ca/software/133021/conversational-cloud)
- [View Original Comparison](https://www.capterra.ca/compare/62194/133021/livechat/vs/conversational-cloud)

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