---
description: Compare LiveChat vs Humanly. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Humanly Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [LiveChat \<span\>vs\</span\> Humanly](https://www.capterra.ca/compare/62194/1034972/livechat/vs/humanly)

# Compare LiveChat vs Humanly

Canonical: https://www.capterra.ca/compare/62194/1034972/livechat/vs/humanly

> Detailed comparison between LiveChat and Humanly. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | Humanly |
| **Overall rating** | 4.6/5 | 4.0/5 |
| **Total Reviews** | 1715 | 1 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Humanly

Recruiters, talent acquisition directors, HR professionals, hiring managers, and global companies with high-volume recruitment needs.

## Key features

### LiveChat

- API
- Chat/Messaging
- Configurable Workflow
- Customer Database
- Email Marketing Software
- Engagement Tracking
- Lead Capture Software
- Monitoring
- Multi-Channel Communication
- Onboarding Software
- Performance Metrics
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Reminders
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Task Management Software
- Workflow Management Software

### Humanly

- API
- Chat/Messaging
- Configurable Workflow
- Customer Database
- Email Marketing Software
- Engagement Tracking
- Lead Capture Software
- Monitoring
- Multi-Channel Communication
- Onboarding Software
- Performance Metrics
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Reminders
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Task Management Software
- Workflow Management Software

## Links

- [View LiveChat Profile](https://www.capterra.ca/software/62194/livechat)
- [View Humanly Profile](https://www.capterra.ca/software/1034972/humanly)
- [View Original Comparison](https://www.capterra.ca/compare/62194/1034972/livechat/vs/humanly)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveChat vs Humanly Comparison - Capterra Canada 2026","description":"Compare LiveChat vs Humanly. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/62194/1034972/livechat/vs/humanly","about":[{"@id":"https://www.capterra.ca/software/62194/livechat#software"},{"@id":"https://www.capterra.ca/software/1034972/humanly#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/62194/1034972/livechat/vs/humanly#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ca/compare/62194/1034972/livechat/vs/humanly#webpage","isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"LiveChat","description":"LiveChat is AI-based customer service solution that enables real-time support and sales across various channels. AI chatbots automate common inquiries, freeing teams to focus on service delivery, while the Copilot feature provides real-time insights to improve agent responses. The solution offers tools such as pre-set messages and product recommendations.\n\nIntegrations with platforms, such as Shopify and BigCommerce are available. LiveChat enables teams to centralize communication, providing instant access to customer data, with reporting features to track performance. With third-party integrations, including WordPress and HubSpot, the software streamlines tasks and automates workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.capterra.ca/software/62194/livechat","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/62194/livechat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1715},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Humanly","description":"Humanly is an all-in-one, AI-powered recruiting platform designed for high-volume and fast-moving hiring teams. It combines an AI Recruiter, Talent CRM, and modern applicant tracking system (ATS) to help organizations engage every candidate, reduce time-to-hire, and manage hiring in one system.\n\nHumanly’s AI Recruiter engages candidates instantly, 24/7 via chat, SMS, email, voice, or video. It answers questions, screens applicants with customizable criteria, conducts structured interviews, and automatically schedules next steps—ensuring no candidate goes unanswered.\n\nThe built-in ATS helps teams post jobs, track applicants, and manage consistent workflows across roles and locations. The Talent CRM supports sourcing and candidate rediscovery, with access to 600M+ profiles, one-click Chrome sourcing, and automated outreach to re-engage past applicants.\n\nHumanly integrates with leading HR, calendar, video, and job board tools and can be launched in days.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6e8140d4-9306-4ac6-a9d0-a255bc0fc484.png","url":"https://www.capterra.ca/software/1034972/humanly","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1034972/humanly#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"LiveChat vs Humanly","position":3,"item":"https://www.capterra.ca/compare/62194/1034972/livechat/vs/humanly","@type":"ListItem"}],"@id":"https://www.capterra.ca/compare/62194/1034972/livechat/vs/humanly#breadcrumblist"}]}
</script>