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Salesforce Sales Cloud vs Zendesk Suite
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Starting Price
US$25.00/month
US$55.00/month
Ratings
Overall
4.4 (18,695)Overall
4.4 (3,998)Best for
With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
Features
- Automatic Call Distribution
- Client Management
- Configurable Workflow
- Contract/License Management
- Customer Engagement Software
- Customizable Reports
- For Startups
- Real-Time Data
- Support Ticket Management
- Web-based Deployment
- Automatic Call Distribution
- Client Management
- Configurable Workflow
- Contract/License Management
- Customer Engagement Software
- Customizable Reports
- For Startups
- Real-Time Data
- Support Ticket Management
- Web-based Deployment
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat