Salesforce Sales Cloud vs Zendesk Suite

Not provided by vendor
US$49.00/month
With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.
Over 160,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
10/10
  • Call Logging
  • Call Monitoring
  • Call Recording Software
  • Customer Engagement Software
  • Customizable Branding
  • Email Templates
  • Live Chat Software
  • Real Time Data
  • Template Management
  • Workflow Management Software
10/10
  • Call Logging
  • Call Monitoring
  • Call Recording Software
  • Customer Engagement Software
  • Customizable Branding
  • Email Templates
  • Live Chat Software
  • Real Time Data
  • Template Management
  • Workflow Management Software
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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