---
description: Compare VoiceGuide IVR vs PBX.IM. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VoiceGuide IVR vs PBX.IM Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [VoiceGuide IVR \<span\>vs\</span\> PBX.IM](https://www.capterra.ca/compare/59009/1080509/voiceguide-ivr/vs/PBX-IM)

# Compare VoiceGuide IVR vs PBX.IM

Canonical: https://www.capterra.ca/compare/59009/1080509/voiceguide-ivr/vs/PBX-IM

> Detailed comparison between VoiceGuide IVR and PBX.IM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | VoiceGuide IVR | PBX.IM |
| **Overall rating** | 5.0/5 | - |
| **Total Reviews** | 2 | 0 |
| **Starting Price** | US$99.00 | US$25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software |
| **Training Software** | Live Online, Webinars, Documentation | - |

## Best for

### VoiceGuide IVR

Companies who want to automate their inbound and/or outbound call handling.

### PBX.IM

\-

## Key features

### VoiceGuide IVR

- API
- Activity Dashboard
- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Transfer
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- IVR
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Survey/Poll Management
- Surveys & Feedback

### PBX.IM

- Activity Dashboard
- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Recording Software
- Call Reporting
- Call Routing
- Call Transfer
- Computer Telephony Integration
- IVR
- Monitoring
- Virtual Extensions

## Links

- [View VoiceGuide IVR Profile](https://www.capterra.ca/software/59009/voiceguide-ivr)
- [View PBX.IM Profile](https://www.capterra.ca/software/1080509/PBX-IM)
- [View Original Comparison](https://www.capterra.ca/compare/59009/1080509/voiceguide-ivr/vs/PBX-IM)

-----

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