---
description: Compare SmartSurvey vs Alchemer. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartSurvey vs Alchemer Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Survey Tools](/directory/30092/survey/software) > [SmartSurvey \<span\>vs\</span\> Alchemer](https://www.capterra.ca/compare/57112/72549/smartsurvey/vs/alchemer)

# Compare SmartSurvey vs Alchemer

Canonical: https://www.capterra.ca/compare/57112/72549/smartsurvey/vs/alchemer

> Detailed comparison between SmartSurvey and Alchemer. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartSurvey | Alchemer |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 114 | 319 |
| **Starting Price** | £45.00 | US$55.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SmartSurvey

Academics, Consultants, Businesses, Multi-nationals, Government, Public Sector, Not for Profit

### Alchemer

Alchemer is used by customer experience teams, market researchers, product managers, marketers, voice of customer professionals, and employee experience departments.

## Key features

### SmartSurvey

- API
- Customizable Reports
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Offline Response Collection
- Panel Management
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Response Quotas
- SSL Security
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### Alchemer

- API
- Customizable Reports
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Offline Response Collection
- Panel Management
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Response Quotas
- SSL Security
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View SmartSurvey Profile](https://www.capterra.ca/software/57112/smartsurvey)
- [View Alchemer Profile](https://www.capterra.ca/software/72549/alchemer)
- [View Original Comparison](https://www.capterra.ca/compare/57112/72549/smartsurvey/vs/alchemer)

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