---
description: Compare Comm-unity vs 3CX. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Comm-unity vs 3CX Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/31102/cloud-pbx/software) > [Comm-unity \<span\>vs\</span\> 3CX](https://www.capterra.ca/compare/38128/158704/pbxtra/vs/3cx)

# Compare Comm-unity vs 3CX

Canonical: https://www.capterra.ca/compare/38128/158704/pbxtra/vs/3cx

> Detailed comparison between Comm-unity and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Comm-unity | 3CX |
| **Overall rating** | 3.5/5 | 4.4/5 |
| **Total Reviews** | 16 | 465 |
| **Starting Price** | US$17.99 | $350.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Comm-unity

Audience:&#10;SMBs&#10;Mid Market&#10;Enterprise&#10;&#10;Verticals:&#10;Retail &#10;Finance &#10;Food \&amp; Beverage&#10;Insurance &#10;Professional Practices &#10;Business Continuity &#10;Hybrid Work Environments&#10;Work from Home

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

## Key features

### Comm-unity

- Call Center Management
- Call Monitoring
- Call Queues
- Call Recording Software
- Call Reporting
- Call Routing
- Call Transfer
- Caller ID
- Chat/Messaging
- Conferencing
- IVR
- Live Chat Software
- Reporting/Analytics
- Ring Groups
- Unified Communications Software
- Video Conferencing Software
- VoIP Connection
- VoIP Software
- Voice Mail

### 3CX

- Call Center Management
- Call Monitoring
- Call Queues
- Call Recording Software
- Call Reporting
- Call Routing
- Call Transfer
- Caller ID
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- IVR
- Live Chat Software
- Reporting/Analytics
- Ring Groups
- Unified Communications Software
- Video Conferencing Software
- VoIP Connection
- VoIP Software
- Voice Mail

## Links

- [View Comm-unity Profile](https://www.capterra.ca/software/38128/pbxtra)
- [View 3CX Profile](https://www.capterra.ca/software/158704/3cx)
- [View Original Comparison](https://www.capterra.ca/compare/38128/158704/pbxtra/vs/3cx)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Comm-unity vs 3CX Comparison - Capterra Canada 2026","description":"Compare Comm-unity vs 3CX. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/38128/158704/pbxtra/vs/3cx","about":[{"@id":"https://www.capterra.ca/software/38128/pbxtra#software"},{"@id":"https://www.capterra.ca/software/158704/3cx#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/38128/158704/pbxtra/vs/3cx#breadcrumblist"},"@id":"https://www.capterra.ca/compare/38128/158704/pbxtra/vs/3cx#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"Comm-unity","description":"Comm-unity by NetFortris (formerly Fonality) is a hosted voice and UCaaS business communication and collaboration platform that unifies all your communication — voice, video, messaging, collaboration, conferencing, meetings and call center — on one platform that’s easy to use and simple to run.\n\nAnd, because it is in the cloud, your team can collaborate from any device, anywhere.  Comm-unity is designed to meet your business communications needs today and tomorrow - scaling easily.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0bec0de4-eda4-41af-b6db-bf5afab39e70.png","url":"https://www.capterra.ca/software/38128/pbxtra","@id":"https://www.capterra.ca/software/38128/pbxtra#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.5,"bestRating":5,"ratingCount":16},"offers":{"price":"17.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"3CX","description":"3CX is a cloud-based and on-premise IP PBX solution that offers complete unified communications, suitable for any business size or industry. With 3CX, employees can work from anywhere. Key features include video conferencing, live chat, mobile apps and advanced contact center features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cefb624c-dc1e-403a-9541-4436aca1b281.png","url":"https://www.capterra.ca/software/158704/3cx","@id":"https://www.capterra.ca/software/158704/3cx#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"CAD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ca/compare/38128/158704/pbxtra/vs/3cx#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Cloud PBX Software","position":2,"item":"/directory/31102/cloud-pbx/software","@type":"ListItem"},{"name":"Comm-unity vs 3CX","position":3,"item":"https://www.capterra.ca/compare/38128/158704/pbxtra/vs/3cx","@type":"ListItem"}]}]}
</script>