---
description: Compare SurveyMonkey vs AskNicely. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs AskNicely Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [SurveyMonkey \<span\>vs\</span\> AskNicely](https://www.capterra.ca/compare/32728/141434/surveymonkey/vs/asknicely-for-nps)

# Compare SurveyMonkey vs AskNicely

Canonical: https://www.capterra.ca/compare/32728/141434/surveymonkey/vs/asknicely-for-nps

> Detailed comparison between SurveyMonkey and AskNicely. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | AskNicely |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 10506 | 101 |
| **Starting Price** | US$30.00 | US$399.00 |
| **Free Trial** | No | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### AskNicely

Mid-market to enterprise multi-location service businesses in home services, healthcare, financial services, and retail industries.

## Key features

### SurveyMonkey

- API
- Customizable Reports
- Data Analysis Tools
- Email Marketing Software
- Engagement Tracking
- Mobile Survey
- NPS of Employees
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Response Quotas
- Search/Filter
- Segmentation
- Social Media Integration
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration
- Workflow Management Software

### AskNicely

- API
- Customizable Reports
- Data Analysis Tools
- Email Marketing Software
- Engagement Tracking
- Mobile Survey
- NPS of Employees
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Response Quotas
- Search/Filter
- Segmentation
- Social Media Integration
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration
- Workflow Management Software

## Links

- [View SurveyMonkey Profile](https://www.capterra.ca/software/32728/surveymonkey)
- [View AskNicely Profile](https://www.capterra.ca/software/141434/asknicely-for-nps)
- [View Original Comparison](https://www.capterra.ca/compare/32728/141434/surveymonkey/vs/asknicely-for-nps)

-----

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