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Genesys Cloud CX vs telerion
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US$75.00/month
€19.00/month
Overall
4.3
(244)
Overall
Companies of all sizes looking for an easy, all-in-one cloud contact centre solution.
telerion: Integrated Multi- and Omni-channel customer engagement platform for BPOs, corporates, enterprises, in-house centers and contact centers.
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Recording Software
- Call Scripting
- Computer Telephony Integration
- Inbound Call Center
- Manual Dialer
- Outbound Call Center
- Queue Management
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Recording Software
- Call Scripting
- Computer Telephony Integration
- Inbound Call Center
- Manual Dialer
- Outbound Call Center
- Queue Management
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat