18 years helping Canadian businesses
choose better software

Genesys Cloud CX vs telerion

US$75.00/month
€19.00/month
Overall
4.3 (244)
Overall
(0)
  • Ease of Use
    (0)
  • Features & Functionality
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  • Customer Service
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  • Value for Money
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Companies of all sizes looking for an easy, all-in-one cloud contact centre solution.
telerion: Integrated Multi- and Omni-channel customer engagement platform for BPOs, corporates, enterprises, in-house centers and contact centers.
10/10
  • Automatic Call Distribution
  • Blended Call Center
  • Call Logging
  • Call Recording Software
  • Call Scripting
  • Computer Telephony Integration
  • Inbound Call Center
  • Manual Dialer
  • Outbound Call Center
  • Queue Management
10/10
  • Automatic Call Distribution
  • Blended Call Center
  • Call Logging
  • Call Recording Software
  • Call Scripting
  • Computer Telephony Integration
  • Inbound Call Center
  • Manual Dialer
  • Outbound Call Center
  • Queue Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat