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Genesys Cloud CX vs EasyCall Cloud
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$75.00/month
€25.00/month
Companies of all sizes looking for a radically easy, all-in-one cloud contact centre solution.
Target market: Small to large call centers and contact centers specializing in inbound and outbound telesales and telemarketing.
- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Call Recording Software
- Call Scripting
- Computer Telephony Integration
- Inbound Call Center
- Monitoring
- Real-Time Data
- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Call Recording Software
- Call Scripting
- Computer Telephony Integration
- Inbound Call Center
- Monitoring
- Real-Time Data
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
