---
description: Compare 800.com vs Zoom Phone. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 800.com vs Zoom Phone Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [800.com \<span\>vs\</span\> Zoom Phone](https://www.capterra.ca/compare/208208/208535/800-com/vs/zoom-phone)

# Compare 800.com vs Zoom Phone

Canonical: https://www.capterra.ca/compare/208208/208535/800-com/vs/zoom-phone

> Detailed comparison between 800.com and Zoom Phone. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 800.com | Zoom Phone |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 339 | 244 |
| **Starting Price** | US$149.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### 800.com

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

### Zoom Phone

Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises.

## Key features

### 800.com

- API
- Alerts/Notifications
- Archiving & Retention
- Call Center Management
- Call Conferencing
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Screening
- Call Tracking Metrics
- Call Transfer
- Contact Management Software
- Mobile Access
- On-Demand Recording
- Online Voice Transmission
- Recording
- SMS Messaging
- Virtual Call Center
- Voice Mail
- Voicemail Transcription

### Zoom Phone

- API
- Alerts/Notifications
- Archiving & Retention
- Call Center Management
- Call Conferencing
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Screening
- Call Tracking Metrics
- Call Transfer
- Contact Management Software
- Mobile Access
- On-Demand Recording
- Online Voice Transmission
- Recording
- SMS Messaging
- Virtual Call Center
- Voice Mail
- Voicemail Transcription

## Links

- [View 800.com Profile](https://www.capterra.ca/software/208208/800-com)
- [View Zoom Phone Profile](https://www.capterra.ca/software/208535/zoom-phone)
- [View Original Comparison](https://www.capterra.ca/compare/208208/208535/800-com/vs/zoom-phone)

-----

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