---
description: Compare Zenvia Customer Cloud vs B2Chat. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zenvia Customer Cloud vs B2Chat Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Platform Software](/directory/31562/conversational-marketing-platform/software) > [Zenvia Customer Cloud \<span\>vs\</span\> B2Chat](https://www.capterra.ca/compare/201739/1021568/zenvia-conversion/vs/b2chat)

# Compare Zenvia Customer Cloud vs B2Chat

Canonical: https://www.capterra.ca/compare/201739/1021568/zenvia-conversion/vs/b2chat

> Detailed comparison between Zenvia Customer Cloud and B2Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zenvia Customer Cloud | B2Chat |
| **Overall rating** | 4.1/5 | 4.8/5 |
| **Total Reviews** | 359 | 39 |
| **Starting Price** | US$0.00 | US$90.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Zenvia Customer Cloud

Empresas de todos os portes que buscam vender mais e atender melhor, engajando clientes por meio de canais como WhatsApp e uso de chatbots.

### B2Chat

Entrepreneurs, small businesses or enterprises in need  to improve their customer service experience at their digital channels.

## Key features

### Zenvia Customer Cloud

- AI/Machine Learning
- API
- Autoresponders
- CRM Software
- Chat/Messaging
- Chatbot Software
- Communication Management
- Lead Management Software
- Multi-Channel Communication
- Multi-Channel Marketing
- One-to-One Messaging
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Tagging
- Transfers/Routing

### B2Chat

- AI/Machine Learning
- API
- Autoresponders
- CRM Software
- Chat/Messaging
- Chatbot Software
- Communication Management
- Lead Management Software
- Multi-Channel Communication
- Multi-Channel Marketing
- One-to-One Messaging
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Tagging
- Transfers/Routing

## Links

- [View Zenvia Customer Cloud Profile](https://www.capterra.ca/software/201739/zenvia-conversion)
- [View B2Chat Profile](https://www.capterra.ca/software/1021568/b2chat)
- [View Original Comparison](https://www.capterra.ca/compare/201739/1021568/zenvia-conversion/vs/b2chat)

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