---
description: Compare Numa vs VIVI. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Numa vs VIVI Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Numa \<span\>vs\</span\> VIVI](https://www.capterra.ca/compare/200843/1051181/numa/vs/vivi)

# Compare Numa vs VIVI

Canonical: https://www.capterra.ca/compare/200843/1051181/numa/vs/vivi

> Detailed comparison between Numa and VIVI. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Numa | VIVI |
| **Overall rating** | 5.0/5 | 4.0/5 |
| **Total Reviews** | 12 | 4 |
| **Starting Price** | US$149.00 | US$0.05 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Linux (On-Premise) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training Software** | Live Online, Documentation | Live Online, Documentation, Videos |

## Best for

### Numa

Designed for local businesses and franchises including restaurants, salons, and spas, gyms, real estate companies, auto dealers, home service businesses, and more.

### VIVI

VIVI voice and chat is the right solution to any business big or small that interacts with its customers via voice or chat, or if they are looking to add voice and chat capabilities.

## Key features

### Numa

- AI/Machine Learning
- Autoresponders
- Canned Responses
- Chatbot Software
- Customizable Branding
- Generative AI
- Intent Recognition
- Live Chat Software
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Reporting/Analytics
- Speech Recognition Software
- Speech Synthesis
- Transcripts/Chat History
- Transfers/Routing

### VIVI

- AI/Machine Learning
- API
- Autoresponders
- Canned Responses
- Chatbot Software
- Customer Database
- Customizable Branding
- Generative AI
- Intent Recognition
- Live Chat Software
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Reporting/Analytics
- Speech Recognition Software
- Speech Synthesis
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Numa Profile](https://www.capterra.ca/software/200843/numa)
- [View VIVI Profile](https://www.capterra.ca/software/1051181/vivi)
- [View Original Comparison](https://www.capterra.ca/compare/200843/1051181/numa/vs/vivi)

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