17 years helping Canadian businesses
choose better software
EcholoN vs ky2help
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
US$5,500.00/one-time
€20,000.00/one-time
Ratings
Best for
EcholoN -Made in Germany- provides a comprehensive yet simple solution for your service, support and customer service. The individual standard software tailored suit for Enterprise Service Management
ky2help is aimed at companies of all industries and company sizes in the entire German-speaking area.
Features
- Asset Lifecycle Management
- Barcode/Ticket Scanning
- Configuration Management
- Cost Tracking
- Customizable Branding
- Email Templates
- Help Desk Management
- Real-Time Data
- Service Level Agreement (SLA) Management
- Support Ticket Tracking
- Asset Lifecycle Management
- Barcode/Ticket Scanning
- Configuration Management
- Cost Tracking
- Customizable Branding
- Email Templates
- Help Desk Management
- Real-Time Data
- Service Level Agreement (SLA) Management
- Support Ticket Tracking
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
