---
description: Compare SmartKarrot vs Userlist. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartKarrot vs Userlist Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [SmartKarrot \<span\>vs\</span\> Userlist](https://www.capterra.ca/compare/189459/209961/smartkarrot/vs/userlist)

# Compare SmartKarrot vs Userlist

Canonical: https://www.capterra.ca/compare/189459/209961/smartkarrot/vs/userlist

> Detailed comparison between SmartKarrot and Userlist. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SmartKarrot | Userlist |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 37 | 6 |
| **Starting Price** | US$15,000.00 | US$99.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### SmartKarrot

SaaS \&amp; Enterprises applications. Recurring revenue businesses, customer success, product success, and customer engagement.

### Userlist

Small-to-medium sized SaaS businesses and founders

## Key features

### SmartKarrot

- API
- Account Management Software
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Behavior Tracking
- Campaign Management Software
- Churn Management
- Communication Management
- Customer Engagement Software
- Customer Management
- Customer Segmentation
- Customizable Reports
- Event Triggered Actions
- Feedback Management
- Monitoring
- Onboarding Software
- Reporting/Analytics
- Third-Party Integrations
- Usage Tracking/Analytics

### Userlist

- API
- Account Management Software
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Behavior Tracking
- Campaign Management Software
- Churn Management
- Communication Management
- Customer Engagement Software
- Customer Management
- Customer Segmentation
- Event Triggered Actions
- Feedback Management
- Onboarding Software
- Reporting/Analytics
- Third-Party Integrations
- Usage Tracking/Analytics

## Links

- [View SmartKarrot Profile](https://www.capterra.ca/software/189459/smartkarrot)
- [View Userlist Profile](https://www.capterra.ca/software/209961/userlist)
- [View Original Comparison](https://www.capterra.ca/compare/189459/209961/smartkarrot/vs/userlist)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SmartKarrot vs Userlist Comparison - Capterra Canada 2026","description":"Compare SmartKarrot vs Userlist. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/189459/209961/smartkarrot/vs/userlist","about":[{"@id":"https://www.capterra.ca/software/189459/smartkarrot#software"},{"@id":"https://www.capterra.ca/software/209961/userlist#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/189459/209961/smartkarrot/vs/userlist#breadcrumblist"},"@id":"https://www.capterra.ca/compare/189459/209961/smartkarrot/vs/userlist#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"SmartKarrot","description":"1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion &amp; Retention. Across multiple products, service lines and geographies.\n2. Our Intense focus on Automation &amp; Playbooks allows our customers to scale efficiently.\n3. Our New Age Design with a PLG mindset allows for a great experience for users.\n4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d08b029b-46bf-44ef-8854-176456b7ce0a.png","url":"https://www.capterra.ca/software/189459/smartkarrot","@id":"https://www.capterra.ca/software/189459/smartkarrot#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":37},"offers":{"price":"15000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Userlist","description":"Userlist is the best way for SaaS companies to send onboarding emails, segment their users based on their behavior, and see where their customers get stuck in the product. Choose the right channel (email or in-app messages) to deliver the right message at the right time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/564cac18-007f-46a5-bff2-64274be06e2f.png","url":"https://www.capterra.ca/software/209961/userlist","@id":"https://www.capterra.ca/software/209961/userlist#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":6},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ca/compare/189459/209961/smartkarrot/vs/userlist#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"SmartKarrot vs Userlist","position":3,"item":"https://www.capterra.ca/compare/189459/209961/smartkarrot/vs/userlist","@type":"ListItem"}]}]}
</script>