---
description: Compare 8x8 Work vs Ultatel Cloud Business Phone System. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 8x8 Work vs Ultatel Cloud Business Phone System Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [8x8 Work \<span\>vs\</span\> Ultatel Cloud Business Phone System](https://www.capterra.ca/compare/187525/215555/virtual-office/vs/clarity-business-phone-system)

# Compare 8x8 Work vs Ultatel Cloud Business Phone System

Canonical: https://www.capterra.ca/compare/187525/215555/virtual-office/vs/clarity-business-phone-system

> Detailed comparison between 8x8 Work and Ultatel Cloud Business Phone System. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 8x8 Work | Ultatel Cloud Business Phone System |
| **Overall rating** | 4.1/5 | 4.7/5 |
| **Total Reviews** | 309 | 41 |
| **Starting Price** | $19.00 | US$18.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### 8x8 Work

Trusted by Over 2 Million Users. Industry Leading Cloud Communication Platform. Flexible for Any Business. Seamless Integration.

### Ultatel Cloud Business Phone System

Businesses that are looking to optimize their communications under one unified platform to reduce costs, offer remote working, boost ROI, or migrate from legacy to an award-winning cloud phone system.

## Key features

### 8x8 Work

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Call Recording Software
- Call Screening
- Call Scripting
- Call Tagging
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Recording
- Unified Communications Software
- Virtual Backgrounds
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail

### Ultatel Cloud Business Phone System

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Call Recording Software
- Call Screening
- Call Scripting
- Call Tagging
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Recording
- Unified Communications Software
- Virtual Backgrounds
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail

## Links

- [View 8x8 Work Profile](https://www.capterra.ca/software/187525/virtual-office)
- [View Ultatel Cloud Business Phone System Profile](https://www.capterra.ca/software/215555/clarity-business-phone-system)
- [View Original Comparison](https://www.capterra.ca/compare/187525/215555/virtual-office/vs/clarity-business-phone-system)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"8x8 Work vs Ultatel Cloud Business Phone System Comparison - Capterra Canada 2026","description":"Compare 8x8 Work vs Ultatel Cloud Business Phone System. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/187525/215555/virtual-office/vs/clarity-business-phone-system","about":[{"@id":"https://www.capterra.ca/software/187525/virtual-office#software"},{"@id":"https://www.capterra.ca/software/215555/clarity-business-phone-system#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/187525/215555/virtual-office/vs/clarity-business-phone-system#breadcrumblist"},"@id":"https://www.capterra.ca/compare/187525/215555/virtual-office/vs/clarity-business-phone-system#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"8x8 Work","description":"8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/499c576c-8176-4892-a257-5a10c6b697de.png","url":"https://www.capterra.ca/software/187525/virtual-office","@id":"https://www.capterra.ca/software/187525/virtual-office#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":309},"offers":{"price":"19","@type":"Offer","priceCurrency":"CAD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Ultatel Cloud Business Phone System","description":"Ultatel delivers a powerful yet easy-to-use cloud communications suite that scales with your business—combining voice, SMS, chat, video, online fax, and contact‑center capabilities in one platform. Our transparent, per-user subscription includes unlimited calling in the US/Canada, advanced IVRs, auto attendants, and robust integrations with top CRMs and help desks.\n\nEvery plan is powered by AI capabilities that transform how teams work: voicemail transcription, call sentiment and topic analysis, AI-generated post-call summaries, and live coaching in our top-tier plan. The Ultimate plan unlocks real-time sentiment alerts, advanced topic trends, full call transcription, and smart action-item suggestions—helping you reduce support costs and elevate customer experience without extra integrations.\n\nExplore Ultatel to see how our intelligent, integrated cloud communications—which thoughtfully balance pricing, AI, and support—can deliver immediate value and long-term growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dee59c7a-f32d-4b88-b24d-adec8b5a34fe.webp","url":"https://www.capterra.ca/software/215555/clarity-business-phone-system","@id":"https://www.capterra.ca/software/215555/clarity-business-phone-system#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":41},"offers":{"price":"18","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ca/compare/187525/215555/virtual-office/vs/clarity-business-phone-system#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Recording Software","position":2,"item":"/directory/30533/call-recording/software","@type":"ListItem"},{"name":"8x8 Work vs Ultatel Cloud Business Phone System","position":3,"item":"https://www.capterra.ca/compare/187525/215555/virtual-office/vs/clarity-business-phone-system","@type":"ListItem"}]}]}
</script>
