HelpDesk vs Zendesk Suite

HelpDesk

by LiveChat Software

Visit Website
US$29.00/month
US$49.00/month

Overall

4.5 (37)
From bootstrapped startups to global enterprises, HelpDesk is suitable for all companies, regardless of their size or industry.
Over 160,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
10/10
  • Automated Routing
  • Batch Communications
  • Customizable Branding
  • Forms Management
  • Help Desk Management
  • Quality Assurance
  • Support Ticket Tracking
  • Template Management
  • Ticket Management
  • Video Support
10/10
  • Automated Routing
  • Batch Communications
  • Customizable Branding
  • Forms Management
  • Help Desk Management
  • Quality Assurance
  • Support Ticket Tracking
  • Template Management
  • Ticket Management
  • Video Support
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Share your comparison of HelpDesk vs Zendesk Suite