---
description: Compare SmartCustomer vs TrustMate. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartCustomer vs TrustMate Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [SmartCustomer \<span\>vs\</span\> TrustMate](https://www.capterra.ca/compare/184152/1019562/sitejabber-business-suite/vs/trustmateio)

# Compare SmartCustomer vs TrustMate

Canonical: https://www.capterra.ca/compare/184152/1019562/sitejabber-business-suite/vs/trustmateio

> Detailed comparison between SmartCustomer and TrustMate. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SmartCustomer | TrustMate |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 65 | 1 |
| **Starting Price** | - | - |
| **Free Trial** | No | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### SmartCustomer

Online businesses of all sizes, across all verticals, looking to accelerate growth using customer reviews to boost their online presence, resulting in increased conversions and sales.

### TrustMate

TrustMate is designed to help businesses collect keyword-filled customer reviews for improving search engine results. 5000+ customers in TrustMate already\!

## Key features

### SmartCustomer

- API
- Activity Tracking
- Customizable Templates
- Email Reminders
- Engagement Tracking
- Monitoring
- Multi-Channel Campaigns
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Response Management
- Review Monitoring
- SMS Messaging
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### TrustMate

- API
- Activity Tracking
- Customizable Templates
- Email Reminders
- Engagement Tracking
- Monitoring
- Multi-Channel Campaigns
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Response Management
- Review Monitoring
- SMS Messaging
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View SmartCustomer Profile](https://www.capterra.ca/software/184152/sitejabber-business-suite)
- [View TrustMate Profile](https://www.capterra.ca/software/1019562/trustmateio)
- [View Original Comparison](https://www.capterra.ca/compare/184152/1019562/sitejabber-business-suite/vs/trustmateio)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SmartCustomer vs TrustMate Comparison - Capterra Canada 2026","description":"Compare SmartCustomer vs TrustMate. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/184152/1019562/sitejabber-business-suite/vs/trustmateio","about":[{"@id":"https://www.capterra.ca/software/184152/sitejabber-business-suite#software"},{"@id":"https://www.capterra.ca/software/1019562/trustmateio#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/184152/1019562/sitejabber-business-suite/vs/trustmateio#breadcrumblist"},"@id":"https://www.capterra.ca/compare/184152/1019562/sitejabber-business-suite/vs/trustmateio#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"SmartCustomer","description":"SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce.\n\nBeyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance.\n\nSmartCustomer currently supports over 60K brands in building connections based on trust and transparency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/95909d3d-6d61-47d0-af49-d1974f422adf.png","url":"https://www.capterra.ca/software/184152/sitejabber-business-suite","@id":"https://www.capterra.ca/software/184152/sitejabber-business-suite#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":65},"operatingSystem":"Cloud"},{"name":"TrustMate","description":"TrustMate is designed to help businesses collect keyword-filled customer reviews for improving search engine results.\n\nHow does TrustMate work?\n\nIncrease traffic on your website and increase the conversion rate by gathering clients’ reviews.\nThanks to TrustMate you will:\n\nMake more than with spending the same amount on an online advertisement\nGather more determined clients\nBuild a solid online brand image","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a23d1d30-9191-4790-8a64-ccf16942f204.png","url":"https://www.capterra.ca/software/1019562/trustmateio","@id":"https://www.capterra.ca/software/1019562/trustmateio#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ca/compare/184152/1019562/sitejabber-business-suite/vs/trustmateio#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Review Management Software","position":2,"item":"/directory/31024/review-management/software","@type":"ListItem"},{"name":"SmartCustomer vs TrustMate","position":3,"item":"https://www.capterra.ca/compare/184152/1019562/sitejabber-business-suite/vs/trustmateio","@type":"ListItem"}]}]}
</script>