---
description: Compare Raiseaticket vs Microsoft 365 Help Desk Ticketing System. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Raiseaticket vs Microsoft 365 Help Desk Ticketing System Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Raiseaticket \<span\>vs\</span\> Microsoft 365 Help Desk Ticketing System](https://www.capterra.ca/compare/182383/1032771/raiseaticket/vs/microsoft-365-help-desk-ticketing-system)

# Compare Raiseaticket vs Microsoft 365 Help Desk Ticketing System

Canonical: https://www.capterra.ca/compare/182383/1032771/raiseaticket/vs/microsoft-365-help-desk-ticketing-system

> Detailed comparison between Raiseaticket and Microsoft 365 Help Desk Ticketing System. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Raiseaticket | Microsoft 365 Help Desk Ticketing System |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 46 | 0 |
| **Starting Price** | - | US$49.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training Software** | In Person, Webinars, Documentation | In Person, Live Online |

## Best for

### Raiseaticket

Government, Aviation, Enterprise, Small Business, Technology, Customer Care and Contact Center

### Microsoft 365 Help Desk Ticketing System

\-

## Key features

### Raiseaticket

- Alerts/Escalation
- Automated Routing
- Knowledge Base Management
- Multi-Channel Communication
- Performance Metrics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Ticket Management

### Microsoft 365 Help Desk Ticketing System

- Access Controls/Permissions
- Activity Dashboard
- Automated Routing
- Customizable Branding
- Customizable Fields
- Data Import/Export
- Email Templates
- Knowledge Base Management
- Performance Metrics
- Prioritization
- Real-Time Notifications
- Reporting/Analytics
- Self Service Portal
- Third-Party Integrations
- Ticket Management
- Workflow Management Software

## Links

- [View Raiseaticket Profile](https://www.capterra.ca/software/182383/raiseaticket)
- [View Microsoft 365 Help Desk Ticketing System Profile](https://www.capterra.ca/software/1032771/microsoft-365-help-desk-ticketing-system)
- [View Original Comparison](https://www.capterra.ca/compare/182383/1032771/raiseaticket/vs/microsoft-365-help-desk-ticketing-system)

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