---
description: Compare Track CRM vs Bigin by Zoho CRM. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Track CRM vs Bigin by Zoho CRM Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Track CRM \<span\>vs\</span\> Bigin by Zoho CRM](https://www.capterra.ca/compare/181773/204998/track-crm/vs/bigin-by-zoho-crm)

# Compare Track CRM vs Bigin by Zoho CRM

Canonical: https://www.capterra.ca/compare/181773/204998/track-crm/vs/bigin-by-zoho-crm

> Detailed comparison between Track CRM and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Track CRM | Bigin by Zoho CRM |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 47 | 742 |
| **Starting Price** | US$5,000.00 | US$1.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Track CRM

TRACK CRM is built specifically for the hospitality industry.

### Bigin by Zoho CRM

Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets.

## Key features

### Track CRM

- API
- Contact Management Software
- Data Import/Export
- Lead Capture Software
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- Marketing Automation Software
- Mobile Access
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation

### Bigin by Zoho CRM

- API
- Contact Management Software
- Customer Engagement Software
- Customizable Reports
- Data Import/Export
- Deal Management
- Lead Capture Software
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- Marketing Automation Software
- Mobile Access
- Onboarding Software
- Pipeline Reports
- Product Catalog
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Scheduling Software
- Segmentation

## Links

- [View Track CRM Profile](https://www.capterra.ca/software/181773/track-crm)
- [View Bigin by Zoho CRM Profile](https://www.capterra.ca/software/204998/bigin-by-zoho-crm)
- [View Original Comparison](https://www.capterra.ca/compare/181773/204998/track-crm/vs/bigin-by-zoho-crm)

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