---
description: Compare Viber vs Kenect. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Viber vs Kenect Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Viber \<span\>vs\</span\> Kenect](https://www.capterra.ca/compare/180348/212906/viber/vs/kenect)

# Compare Viber vs Kenect

Canonical: https://www.capterra.ca/compare/180348/212906/viber/vs/kenect

> Detailed comparison between Viber and Kenect. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Viber | Kenect |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 4058 | 93 |
| **Starting Price** | - | US$1.00 |
| **Free Trial** | - | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Phone Support |
| **Training Software** | Not Offered | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

### Kenect

Kenect is the perfect solution for businesses of any size looking to improve customer communication through texting and video chat while also generating online review and web leads.

## Key features

### Viber

- API
- Batch Communications
- Chat/Messaging
- Feedback Management
- Interaction Tracking
- Interactive Content
- Multi-Channel Communication
- On-Demand Communications
- Personalization Software
- Reporting/Analytics
- Video Support

### Kenect

- ACH Payment Processing
- Batch Communications
- Billing & Invoicing
- Chat/Messaging
- Feedback Management
- File Sharing Software
- Interaction Tracking
- Interactive Content
- Lead Qualification
- Multi-Channel Communication
- On-Demand Communications
- Payment Fraud Prevention
- Personalization Software
- Reminders
- Reporting/Analytics
- Review Monitoring
- Transfers/Routing
- Video Chat
- Video Support

## Links

- [View Viber Profile](https://www.capterra.ca/software/180348/viber)
- [View Kenect Profile](https://www.capterra.ca/software/212906/kenect)
- [View Original Comparison](https://www.capterra.ca/compare/180348/212906/viber/vs/kenect)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Viber vs Kenect Comparison - Capterra Canada 2026","description":"Compare Viber vs Kenect. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/180348/212906/viber/vs/kenect","about":[{"@id":"https://www.capterra.ca/software/180348/viber#software"},{"@id":"https://www.capterra.ca/software/212906/kenect#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/180348/212906/viber/vs/kenect#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ca/compare/180348/212906/viber/vs/kenect#webpage","isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"Viber","description":"Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f690dc78-6972-4f26-bf1b-2b6674db3444.png","url":"https://www.capterra.ca/software/180348/viber","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/180348/viber#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4058},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Kenect","description":"Kenect brings all of the customer communication at your business under one platform. We convert your main business line into a text-enabled number so you never need to give out your personal number again. Start texting your customers while also generating reviews, increasing web leads, and saving time. The average Kenect user sees a 200% increase in website leads and 350% increase in online reviews. Whether you want to video chat customers or collect text payments, you can do it through Kenect.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e54acc71-72e2-452b-b18c-73be9b52e4cc.png","url":"https://www.capterra.ca/software/212906/kenect","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/212906/kenect#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":93},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"Viber vs Kenect","position":3,"item":"https://www.capterra.ca/compare/180348/212906/viber/vs/kenect","@type":"ListItem"}],"@id":"https://www.capterra.ca/compare/180348/212906/viber/vs/kenect#breadcrumblist"}]}
</script>
