---
description: Compare Viber vs Simplify360. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Viber vs Simplify360 Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Viber \<span\>vs\</span\> Simplify360](https://www.capterra.ca/compare/180348/211771/viber/vs/simplify360)

# Compare Viber vs Simplify360

Canonical: https://www.capterra.ca/compare/180348/211771/viber/vs/simplify360

> Detailed comparison between Viber and Simplify360. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Viber | Simplify360 |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 4058 | 15 |
| **Starting Price** | - | ₹39.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Chat | FAQs/Forum, Knowledge Base Software |
| **Training Software** | Not Offered | Live Online, Documentation |

## Best for

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

### Simplify360

Enterprises, Startups, Small Businesses, Individuals - anyone with Digital Engagement and Social Media needs

## Key features

### Viber

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Interactive Content
- Live Chat Software
- Multi-Channel Communication
- On-Demand Communications
- Personalization Software
- Reporting/Analytics
- Video Support

### Simplify360

- Chatbot Software
- Communication Management
- Content Creation
- Customer Support Software
- Feedback Management
- Live Chat Software
- Monitoring
- Reporting/Analytics
- Review Monitoring
- Routing
- Video Support

## Links

- [View Viber Profile](https://www.capterra.ca/software/180348/viber)
- [View Simplify360 Profile](https://www.capterra.ca/software/211771/simplify360)
- [View Original Comparison](https://www.capterra.ca/compare/180348/211771/viber/vs/simplify360)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Viber vs Simplify360 Comparison - Capterra Canada 2026","description":"Compare Viber vs Simplify360. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/180348/211771/viber/vs/simplify360","about":[{"@id":"https://www.capterra.ca/software/180348/viber#software"},{"@id":"https://www.capterra.ca/software/211771/simplify360#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/180348/211771/viber/vs/simplify360#breadcrumblist"},"@id":"https://www.capterra.ca/compare/180348/211771/viber/vs/simplify360#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"Viber","description":"Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f690dc78-6972-4f26-bf1b-2b6674db3444.png","url":"https://www.capterra.ca/software/180348/viber","@id":"https://www.capterra.ca/software/180348/viber#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4058},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Simplify360","description":"We are a digital customer experience platform. \nManage Email, Chat, In-App chat, Social Media Messages; Get Robust social listening, analytics and actionable insights. \nWe also support new eco-systems such as reviews - mobile, locations, instant messengers - WhatsApp, Line, Viber, WeChat. \nOur USP is that the CX is native first, allowing brands unparalleled efficiency in managing their omnichannel needs. \nWe also provide embedded AI and chatbot solutions. \nWe are among the lowest cost to own!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/852c089c-381e-4014-8ff1-5650bd10cb94.png","url":"https://www.capterra.ca/software/211771/simplify360","@id":"https://www.capterra.ca/software/211771/simplify360#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":15},"offers":{"price":"39","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ca/compare/180348/211771/viber/vs/simplify360#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"Viber vs Simplify360","position":3,"item":"https://www.capterra.ca/compare/180348/211771/viber/vs/simplify360","@type":"ListItem"}]}]}
</script>
