---
description: Compare Viber vs Arena. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Viber vs Arena Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Viber \<span\>vs\</span\> Arena](https://www.capterra.ca/compare/180348/186809/viber/vs/Arena)

# Compare Viber vs Arena

Canonical: https://www.capterra.ca/compare/180348/186809/viber/vs/Arena

> Detailed comparison between Viber and Arena. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Viber | Arena |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 4060 | 22 |
| **Starting Price** | - | US$349.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Not Offered | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

### Arena

Media \&amp; Publishing&#10;Broadcasting and Video streaming&#10;E-commerce and marketplaces&#10;Educational institutions&#10;Sports organizations&#10;Virtual events&#10;Gaming

## Key features

### Viber

- API
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Live Chat Software
- Multi-Channel Communication
- Reporting/Analytics
- Video Support

### Arena

- API
- Chat/Messaging
- Communication Management
- Content Management System (CMS) Software
- Customer History
- Data Integration
- Engagement Tracking
- Feedback Management
- Filtering
- GDPR Compliance Software
- Live Chat Software
- Moderation
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Reporting/Analytics
- SMS Notifications
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Viber Profile](https://www.capterra.ca/software/180348/viber)
- [View Arena Profile](https://www.capterra.ca/software/186809/Arena)
- [View Original Comparison](https://www.capterra.ca/compare/180348/186809/viber/vs/Arena)

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