---
description: Compare Viber vs Prokeep. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Viber vs Prokeep Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Viber \<span\>vs\</span\> Prokeep](https://www.capterra.ca/compare/180348/1014748/viber/vs/prokeep)

# Compare Viber vs Prokeep

Canonical: https://www.capterra.ca/compare/180348/1014748/viber/vs/prokeep

> Detailed comparison between Viber and Prokeep. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Viber | Prokeep |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 4058 | 2 |
| **Starting Price** | - | - |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Not Offered | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

### Prokeep

Distributors in Wholesale Construction - HVAC, Plumbing, Electrical, Industrial, Roofing \&amp; Siding, Building Materials, Lumber, Tools Fasteners \&amp; Concrete, Rental equipment, Automotive, Paint, \&amp; more.

## Key features

### Viber

- API
- Chat/Messaging
- Communication Management
- Customer History
- Interactive Content
- Live Chat Software
- Multi-Channel Communication
- On-Demand Communications
- Personalization Software
- Reporting/Analytics
- Video Support

### Prokeep

- API
- Activity Tracking
- Communication Management
- Customer Database
- Customer History
- Customizable Reports
- Engagement Tracking
- Live Chat Software
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Visual Analytics

## Links

- [View Viber Profile](https://www.capterra.ca/software/180348/viber)
- [View Prokeep Profile](https://www.capterra.ca/software/1014748/prokeep)
- [View Original Comparison](https://www.capterra.ca/compare/180348/1014748/viber/vs/prokeep)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Viber vs Prokeep Comparison - Capterra Canada 2026","description":"Compare Viber vs Prokeep. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/180348/1014748/viber/vs/prokeep","about":[{"@id":"https://www.capterra.ca/software/180348/viber#software"},{"@id":"https://www.capterra.ca/software/1014748/prokeep#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/180348/1014748/viber/vs/prokeep#breadcrumblist"},"@id":"https://www.capterra.ca/compare/180348/1014748/viber/vs/prokeep#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"Viber","description":"Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f690dc78-6972-4f26-bf1b-2b6674db3444.png","url":"https://www.capterra.ca/software/180348/viber","@id":"https://www.capterra.ca/software/180348/viber#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4058},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Prokeep","description":"Prokeep is distribution's leading customer experience software for wholesale distributors. Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automation. Prokeep is used by over 1,000 distributors across North America, enabling over 11+ million conversations and $6+ billion in revenue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dc61e182-048a-4cb7-84e4-0aaa2e021130.jpeg","url":"https://www.capterra.ca/software/1014748/prokeep","@id":"https://www.capterra.ca/software/1014748/prokeep#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ca/compare/180348/1014748/viber/vs/prokeep#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"Viber vs Prokeep","position":3,"item":"https://www.capterra.ca/compare/180348/1014748/viber/vs/prokeep","@type":"ListItem"}]}]}
</script>