---
description: Compare Supremo Remote Desktop vs Zammad. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Supremo Remote Desktop vs Zammad Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Managed Service Providers (MSP) Software](/directory/30921/msp/software) > [Supremo Remote Desktop \<span\>vs\</span\> Zammad](https://www.capterra.ca/compare/177094/207587/supremo-remote-desktop/vs/zammad)

# Compare Supremo Remote Desktop vs Zammad

Canonical: https://www.capterra.ca/compare/177094/207587/supremo-remote-desktop/vs/zammad

> Detailed comparison between Supremo Remote Desktop and Zammad. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Supremo Remote Desktop | Zammad |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 447 | 7 |
| **Starting Price** | US$199.00 | US$5.80 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Supremo Remote Desktop

Remote assistance, IT professionals, System administrators, Tech Support, Tech Assistance Service, Customer service, IT support, Help Desk, Demo, Remote work, Remote desktop, Remote access, MSP

### Zammad

Zammad can be used in any industry for either external communication (e.g. customer service) or internal correspondence (e.g. IT support).

## Key features

### Supremo Remote Desktop

- Access Controls/Permissions
- Activity Dashboard
- Customizable Branding
- Data Import/Export
- File Sharing Software
- For MSPs
- Knowledge Base Management
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Reporting/Analytics
- SSL Security
- Secure Login
- Third-Party Integrations
- Ticket Management

### Zammad

- API
- Access Controls/Permissions
- Activity Dashboard
- Customer Database
- Customizable Branding
- Data Import/Export
- Knowledge Base Management
- Multi-Channel Communication
- Performance Metrics
- Personalization Software
- Real-Time Chat
- Reporting/Analytics
- Social Media Integration
- Third-Party Integrations
- Ticket Management

## Links

- [View Supremo Remote Desktop Profile](https://www.capterra.ca/software/177094/supremo-remote-desktop)
- [View Zammad Profile](https://www.capterra.ca/software/207587/zammad)
- [View Original Comparison](https://www.capterra.ca/compare/177094/207587/supremo-remote-desktop/vs/zammad)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Supremo Remote Desktop vs Zammad Comparison - Capterra Canada 2026","description":"Compare Supremo Remote Desktop vs Zammad. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/177094/207587/supremo-remote-desktop/vs/zammad","about":[{"@id":"https://www.capterra.ca/software/177094/supremo-remote-desktop#software"},{"@id":"https://www.capterra.ca/software/207587/zammad#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/177094/207587/supremo-remote-desktop/vs/zammad#breadcrumblist"},"@id":"https://www.capterra.ca/compare/177094/207587/supremo-remote-desktop/vs/zammad#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"Supremo Remote Desktop","description":"Supremo is an easy-to-use, secure and reliable remote desktop software for Windows, macOS, iOS, Android, and Linux. Its infrastructure is located all over the world.\nSupremo has all the features to work or provide assistance wherever you are: unattended access, unlimited free address book, online reports, automatic updates, remote printing and much more.\nSupremo is customizable and UAC compatible.\nIt can be used on an unlimited number of devices and requires no configuration or installation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0c24a73d-e9a5-4c32-a595-20fab8914b1a.png","url":"https://www.capterra.ca/software/177094/supremo-remote-desktop","@id":"https://www.capterra.ca/software/177094/supremo-remote-desktop#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":447},"offers":{"price":"199","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Zammad","description":"Zammad is an open-source helpdesk system that lets you manage all of your company's communication channels from within the same platform. It is based on current web technologies such as WebApp/HTML5, WebSockets, and REST in the frontend and relies on Ruby on Rails in the backend. Thanks to its REST API, Zammad can be easily implemented in existing system environments.  In addition, it also offers many connections out of the box, e.g. for telephone, user administration, or monitoring.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/98667aeb-777e-47b8-aaf9-81faa97fb097.png","url":"https://www.capterra.ca/software/207587/zammad","@id":"https://www.capterra.ca/software/207587/zammad#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":7},"offers":{"price":"5.8","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@id":"https://www.capterra.ca/compare/177094/207587/supremo-remote-desktop/vs/zammad#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Managed Service Providers (MSP) Software","position":2,"item":"/directory/30921/msp/software","@type":"ListItem"},{"name":"Supremo Remote Desktop vs Zammad","position":3,"item":"https://www.capterra.ca/compare/177094/207587/supremo-remote-desktop/vs/zammad","@type":"ListItem"}]}]}
</script>