---
description: Compare Document360 vs ProProfs Knowledge Base. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Document360 vs ProProfs Knowledge Base Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Document360 \<span\>vs\</span\> ProProfs Knowledge Base](https://www.capterra.ca/compare/177031/200137/document360/vs/proprofs-knowledge-base)

# Compare Document360 vs ProProfs Knowledge Base

Canonical: https://www.capterra.ca/compare/177031/200137/document360/vs/proprofs-knowledge-base

> Detailed comparison between Document360 and ProProfs Knowledge Base. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Document360 | ProProfs Knowledge Base |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 292 | 29 |
| **Starting Price** | - | US$69.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Document360

Businesses of all sizes across SaaS, IT consulting, financial services, manufacturing, healthcare, and customer support industries.

### ProProfs Knowledge Base

Support and success teams building help centers, IT and HR teams running internal wikis and onboarding docs, and product teams publishing user manuals, at businesses of all sizes.

## Key features

### Document360

- API
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Customizable Reports
- Document Management Software
- Email Alerts
- Full Text Search
- Knowledge Management Software
- Pre-built Templates
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Website Integration
- Wiki
- Workflow Management Software

### ProProfs Knowledge Base

- API
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Customizable Reports
- Document Management Software
- Email Alerts
- Full Text Search
- Knowledge Management Software
- Pre-built Templates
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Website Integration
- Wiki
- Workflow Management Software

## Links

- [View Document360 Profile](https://www.capterra.ca/software/177031/document360)
- [View ProProfs Knowledge Base Profile](https://www.capterra.ca/software/200137/proprofs-knowledge-base)
- [View Original Comparison](https://www.capterra.ca/compare/177031/200137/document360/vs/proprofs-knowledge-base)

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