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Cognigy.AI vs deepassist

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US$2,500.00/month

Not provided by vendor

Overall

4.8 (22)

Ease of Use
4.7 (22)
Features & Functionality
4.6 (22)
Customer Service
4.8 (22)
Value for Money
4.8 (22)

Overall

(0)

Ease of Use
(0)
Features & Functionality
(0)
Customer Service
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Value for Money
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Cognigy transforms enterprise contact centers with Cognigy.AI, combining Generative and Conversational AI to create Agentic AI, delivering instant, multilingual, hyper-personalized customer service.

Utilities, Insurance, ITSM (Enterprise Service Management), Facility Management, Public Transport

10/10

AI/Machine Learning
API
Code-free Development
Contextual Guidance
Machine Learning Software
Monitoring
Multi-Channel Communication
Natural Language Processing
Process/Workflow Automation
Real-Time Data

10/10

AI/Machine Learning
API
Code-free Development
Contextual Guidance
Machine Learning Software
Monitoring
Multi-Channel Communication
Natural Language Processing
Process/Workflow Automation
Real-Time Data

Cloud-based
On-premise

Cloud-based
On-premise

In Person
Live Online
Webinars
Documentation
Videos

In Person
Live Online
Webinars
Documentation
Videos

Email/Help Desk
FAQs/Forum
Knowledge Base Software
Phone Support
24/7 (Live rep)
Chat

Email/Help Desk
FAQs/Forum
Knowledge Base Software
Phone Support
24/7 (Live rep)
Chat