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Luma Health vs Teladoc Health

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Not provided by vendor

Overall

4.7 (59)

Ease of Use
4.7 (59)
Features & Functionality
4.5 (59)
Customer Service
4.7 (59)
Value for Money
4.5 (59)

Overall

2.4 (83)

Ease of Use
2.8 (83)
Features & Functionality
2.6 (83)
Customer Service
2.3 (83)
Value for Money
2.2 (83)

Luma serves various health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics, orchestrating the care journeys of multiple patients.

Teladoc provides a platform for healthcare professionals across all specialties, including physicians, dermatologists, dietitians, behavioral health, to connect with patients via phone, video, or app.

10/10

E-Prescribing
File Sharing Software
Messaging
Online Forms
Online Scheduling
Patient Communications
Patient Records Management
Reminders
Scheduling Software
Virtual Visits

10/10

E-Prescribing
File Sharing Software
Messaging
Online Forms
Online Scheduling
Patient Communications
Patient Records Management
Reminders
Scheduling Software
Virtual Visits

Cloud-based
On-premise

Cloud-based
On-premise

Not Offered
In Person
Live Online
Webinars
Documentation
Videos

Not Offered
In Person
Live Online
Webinars
Documentation
Videos

Email/Help Desk
FAQs/Forum
Knowledge Base Software
Phone Support
24/7 (Live rep)
Chat

Email/Help Desk
FAQs/Forum
Knowledge Base Software
Phone Support
24/7 (Live rep)
Chat

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