Call Center Studio vs Zendesk Suite

Call Center Studio

by Call Center Studio

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Not provided by vendor
US$49.00/month

Overall

4.5 (48)
Call Center Studio is perfect for businesses that are seeking effortless scalability and improved efficiency while enhancing CX and AX levels across their organization.
Over 160,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
10/10
  • Automated Routing
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Customizable Branding
  • Help Desk Management
  • Real Time Data
  • Service Level Agreement (SLA) Management
  • Template Management
  • Ticket Management
10/10
  • Automated Routing
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Customizable Branding
  • Help Desk Management
  • Real Time Data
  • Service Level Agreement (SLA) Management
  • Template Management
  • Ticket Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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