---
description: Compare Nextiva vs Call Loom. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nextiva vs Call Loom Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [Nextiva \<span\>vs\</span\> Call Loom](https://www.capterra.ca/compare/175788/1078483/nextiva/vs/Call-Loom)

# Compare Nextiva vs Call Loom

Canonical: https://www.capterra.ca/compare/175788/1078483/nextiva/vs/Call-Loom

> Detailed comparison between Nextiva and Call Loom. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | Call Loom |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 914 | 0 |
| **Starting Price** | US$25.00 | US$130.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training Software** | Videos | - |

## Best for

### Nextiva

Businesses of any size who want to better connect with their customers.

### Call Loom

\-

## Key features

### Nextiva

- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- CRM Software
- Call Monitoring
- Call Recording Software
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Management Software
- Content Management System (CMS) Software
- Customizable Reports
- IVR
- Monitoring
- Performance Management
- Predictive Dialer Software
- Third-Party Integrations
- Transfers/Routing
- Virtual Extensions

### Call Loom

- Activity Dashboard
- Alerts/Notifications
- CRM Software
- Call Monitoring
- Call Recording Software
- Call Tracking Metrics
- Contact Management Software
- IVR
- Monitoring
- Performance Management
- Predictive Dialer Software
- Real-Time Data
- Third-Party Integrations

## Links

- [View Nextiva Profile](https://www.capterra.ca/software/175788/nextiva)
- [View Call Loom Profile](https://www.capterra.ca/software/1078483/Call-Loom)
- [View Original Comparison](https://www.capterra.ca/compare/175788/1078483/nextiva/vs/Call-Loom)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Nextiva vs Call Loom Comparison - Capterra Canada 2026","description":"Compare Nextiva vs Call Loom. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/175788/1078483/nextiva/vs/Call-Loom","about":[{"@id":"https://www.capterra.ca/software/175788/nextiva#software"},{"@id":"https://www.capterra.ca/software/1078483/Call-Loom#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/175788/1078483/nextiva/vs/Call-Loom#breadcrumblist"},"@id":"https://www.capterra.ca/compare/175788/1078483/nextiva/vs/Call-Loom#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"Nextiva","description":"Nextiva is an AI-powered unified customer experience management (CXM) platform that consolidates all customer interactions into a single system. It delivers personalized experiences by integrating voice, video, chat, social media, email, and other channels. Nextiva's customer journey orchestration provides real-time insights, enabling the automation of key workflows. Its open architecture and workflow engine, powered by AI, allow businesses to future-proof their customer experience. \n\nNextiva's AI and automation capabilities are easy to deploy, quick to scale, and can be optimized to drive value. The platform includes workforce engagement tools that simplify agent management, reduce fatigue, and increase retention, connecting customer-facing employees with back-office teams to boost productivity. Businesses can engage customers across any channel, reduce costs, and maximize technology investments through Nextiva's consolidated, integrated, and customizable solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff1e4693-12da-4528-b2d0-5c234878d84b.png","url":"https://www.capterra.ca/software/175788/nextiva","@id":"https://www.capterra.ca/software/175788/nextiva#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Call Loom","description":"Call Loom is an AI-based call tracking and interactive voice response solution that helps businesses manage phone communications. The system enables teams to transcribe phone calls in real-time, provide attribution data to track call sources by channel or campaign, and offer sentiment analysis to monitor customer conversation tone.\n\nCall Loom includes features such as live call monitoring, call quality insights, and performance optimization tools that allow businesses to review conversations and identify patterns. The platform can be integrated with CRM systems to store leads and conversations in one location, routes calls through dynamic numbers for transparency, and monitors how teams handle calls. Additional features include call storage, recording capabilities, and mobile application access for tracking and responding to calls from smartphones.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/efb4bfae-017d-46f2-b700-bd597cc56c09.png","url":"https://www.capterra.ca/software/1078483/Call-Loom","@id":"https://www.capterra.ca/software/1078483/Call-Loom#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"130","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ca/compare/175788/1078483/nextiva/vs/Call-Loom#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"Nextiva vs Call Loom","position":3,"item":"https://www.capterra.ca/compare/175788/1078483/nextiva/vs/Call-Loom","@type":"ListItem"}]}]}
</script>
