---
description: Compare UserTesting vs UserZoom. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UserTesting vs UserZoom Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [User Experience (UX) Software](/directory/31036/ux/software) > [UserTesting \<span\>vs\</span\> UserZoom](https://www.capterra.ca/compare/173755/183330/usertesting/vs/userzoom)

# Compare UserTesting vs UserZoom

Canonical: https://www.capterra.ca/compare/173755/183330/usertesting/vs/userzoom

> Detailed comparison between UserTesting and UserZoom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | UserTesting | UserZoom |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 131 | 10 |
| **Starting Price** | US$250.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### UserTesting

Product teams, marketers, digital and customer experience executives across industries, including Retail, Financial Services, Healthcare, B2B and Consumer Tech, and more.

### UserZoom

UX researchers, designers, product managers, and marketers

## Key features

### UserTesting

- A/B Testing
- Activity Dashboard
- Collaboration Tools
- Customer Experience Management
- Engagement Tracking
- For Websites
- Performance Metrics
- Performance Testing Software
- Product Lifecycle Management Software
- Prototype Creation
- Reporting/Analytics
- Surveys & Feedback
- Third-Party Integrations
- Unmoderated Testing
- Usability Testing
- Video Support
- Visual Analytics

### UserZoom

- A/B Testing
- API
- Activity Dashboard
- Collaboration Tools
- Customer Experience Management
- Engagement Tracking
- For Websites
- Monitoring
- Performance Metrics
- Performance Testing Software
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Unmoderated Testing
- Usability Testing
- Visual Analytics

## Links

- [View UserTesting Profile](https://www.capterra.ca/software/173755/usertesting)
- [View UserZoom Profile](https://www.capterra.ca/software/183330/userzoom)
- [View Original Comparison](https://www.capterra.ca/compare/173755/183330/usertesting/vs/userzoom)

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