---
description: Compare Swell vs EmpowerReviews. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Swell vs EmpowerReviews Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Swell \<span\>vs\</span\> EmpowerReviews](https://www.capterra.ca/compare/172802/178718/swell/vs/empower-reviews)

# Compare Swell vs EmpowerReviews

Canonical: https://www.capterra.ca/compare/172802/178718/swell/vs/empower-reviews

> Detailed comparison between Swell and EmpowerReviews. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Swell | EmpowerReviews |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 355 | 5 |
| **Starting Price** | - | US$960.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### Swell

Swell is built for healthcare and dental providers with anywhere from 1 to 1000+ locations. Other users are businesses with a physical presence that offer a reviewable service, including home services

### EmpowerReviews

Markets include healthcare, restaurants, legal, architects, engineers and contractors (AEC), online retailers.

## Key features

### Swell

- API
- Campaign Management Software
- Campaign Planning
- Campaign Scheduling
- Dashboard Software
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- Negative Feedback Management
- Real-Time Data
- Reminders
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Scheduled Messaging
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback

### EmpowerReviews

- Campaign Management Software
- Dashboard Software
- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Social Sharing

## Links

- [View Swell Profile](https://www.capterra.ca/software/172802/swell)
- [View EmpowerReviews Profile](https://www.capterra.ca/software/178718/empower-reviews)
- [View Original Comparison](https://www.capterra.ca/compare/172802/178718/swell/vs/empower-reviews)

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