---
description: Compare Swell vs Fera. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Swell vs Fera Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Swell \<span\>vs\</span\> Fera](https://www.capterra.ca/compare/172802/1040166/swell/vs/fera)

# Compare Swell vs Fera

Canonical: https://www.capterra.ca/compare/172802/1040166/swell/vs/fera

> Detailed comparison between Swell and Fera. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Swell | Fera |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 357 | 18 |
| **Starting Price** | - | US$7.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Swell

Swell is built for Dental Service Organizations (DSOs), Medical Service Organizations (MSOs), and private-equity-backed specialty practice groups with multiple locations.

### Fera

Over 45,000 stores on platforms like Shopify, Wix, BigCartel, BigCommerce, and Magento trust Fera to collect and display customer reviews.

## Key features

### Swell

- API
- Commenting/Notes
- Communication Management
- Customizable Templates
- Email Reminders
- Feedback Management
- Monitoring
- Multi-Channel Campaigns
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Response Management
- Review Badge Management
- Review Monitoring
- Review Request
- Social Media Integration
- Template Management

### Fera

- API
- Commenting/Notes
- Communication Management
- Customizable Templates
- Email Reminders
- Feedback Management
- Monitoring
- Multi-Channel Campaigns
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Response Management
- Review Badge Management
- Review Monitoring
- Review Request
- Social Media Integration
- Template Management

## Links

- [View Swell Profile](https://www.capterra.ca/software/172802/swell)
- [View Fera Profile](https://www.capterra.ca/software/1040166/fera)
- [View Original Comparison](https://www.capterra.ca/compare/172802/1040166/swell/vs/fera)

-----

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